At a Glance
- Tasks: Install, maintain, and repair telecommunications equipment while ensuring top-notch customer service.
- Company: Join a leading telecommunications company with a focus on innovation and quality.
- Benefits: Stable employment, comprehensive training, career progression, and all necessary tools provided.
- Other info: Enjoy a supportive environment with opportunities for growth and development.
- Why this job: Make a real difference in customers' lives while building a rewarding career in tech.
- Qualifications: Experience in telecommunications and relevant certifications are highly regarded.
The predicted salary is between 18 - 22 $ per hour.
Townsville Field Technician role with excellent benefits Your new company
An exciting opportunity is available for an experienced Customer Field Technician to perform skilled telecommunications work across customer premises and access network environments.
Working with established procedures and technical frameworks, you will be responsible for delivering quality field outcomes, maintaining service continuity and providing a positive customer experience.
- Your key responsibilities
- Complete skilled telecommunications installation, maintenance and repair activities
- Diagnose and rectify basic to intermediate equipment and network faults
- Assist with testing and commissioning telecommunications network equipment
- Complete equipment and software upgrades
- Provide technical advice and resolve customer premises equipment faults
- Apply technical judgement when completing assigned field work
- Contribute to project briefs for larger telecommunications activities
- Ensure all work meets required quality, regulatory and industry standards
- What you'll need
- Previous experience in a telecommunications technical or field-based role
- Certificate II in Telecommunications (Access Network), Certificate III in Telecommunications Cabling and Customer Premises Equipment, or an equivalent qualification is highly regarded
- Experience working across customer premises and network environments
- Strong fault-finding and problem-solving skills
- Ability to follow established technical procedures
- Confidence working autonomously and taking responsibility for work quality
- Good customer service and communication skills
- What’s on offer
- Stable, long-term employment
- Comprehensive training and ongoing development
- Career progression opportunities
- Company vehicle, tools and equipment provided
- The opportunity to build your career within a large telecommunications environment
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Customer Field Technician employer: Charlotte Gamon
Join a dynamic team in Townsville as a Customer Field Technician, where you'll enjoy stable, long-term employment and comprehensive training to enhance your skills. Our supportive work culture prioritises career progression and offers the unique advantage of working with cutting-edge telecommunications technology while ensuring a positive customer experience. With a company vehicle and tools provided, you can focus on delivering quality outcomes in a rewarding environment.
