At a Glance
- Tasks: Be the go-to expert for luxury watches and fine jewellery, inspiring clients and team members.
- Company: Join Chanel, a world leader in luxury products with a commitment to quality and creativity.
- Benefits: Competitive pay, wellbeing programs, learning opportunities, and parental leave for all.
- Other info: Diverse and inclusive culture that values your unique talents and perspectives.
- Why this job: Make an impact in luxury retail while developing your skills in a supportive environment.
- Qualifications: Passion for luxury, client service experience, and knowledge of fine jewellery and watches.
The predicted salary is between 49500 - 60500 $ per year.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths, and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired, and feel included now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
ABOUT THE JOB
The Timepiece and Fine Jewelry Specialist serves as an ambassador in the boutique, conveying the unique positioning of CHANEL watches and "the Allure of time". The TFJ Specialist will drive Timepiece and Fine Jewelry performance in the boutique, inspiring and engaging all FAs to promote watches and fine jewelry as part of the CHANEL silhouette.
THE IMPACT YOU CAN CREATE AT CHANEL
The TFJ Specialist contributes qualitatively & quantitatively to WFJ performance in Fashion Boutique including high end or complicated products sales, and client recruitment, conversion and upgrade, and coaching Fashion Advisors on the category.
WHAT WILL YOU DO?
- Serve as the technical expert, a go-to person, for WFJ presentation as a part of various in-boutique & external fashion events.
- Lead category sales across time piece and fine jewelry, and work back with the fashion categories to style and outfit the TFJ pieces.
- Knowledge sharing, coaching & influencing the team as the reference of watchmaking and fine jewelry in the boutique.
- Take lead on WFJ related boutique operations including stock optimization, after-sales, category reporting and customer satisfaction.
- Portray a professional and sophisticated image of personal grooming and etiquette in accordance with the Chanel Standards at all times.
WHAT ARE WE LOOKING FOR?
- Passion for Luxury watches & fine jewelry, fashion, combined with an excellent client service record.
- Product Knowledge & timepiece expertise with the ability to offer expert advice on products including understanding potential complications within an after sales capacity.
- Demonstrated experience within a high-end or luxury retailer, with exposure and experience across fine jewelry; high jewelry GIA certification is a strong advantage.
- Ability to establish a lasting relationship with clients and to personalize the client journey for each client with story telling, passion and product understanding.
- Good understanding of basic CEM activity and administration skills.
In this position, you will have the opportunity to further develop your skills in luxury retail, makeup, additional beauty categories, and even management through career planning resources, development through formal training programs (in-house and externally), coaching and more.
Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.
Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience, Nurturing human potential, Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.
Timepiece & Fine Jewellery Specialist in Melbourne employer: Chanel, Inc.
Chanel is an exceptional employer that prioritises the holistic development of its employees, offering a unique working environment in Horsley Park where individuals can thrive and grow. With a strong commitment to diversity, collaboration, and personal motivation, Chanel provides competitive rewards, wellbeing programs, and extensive learning opportunities, ensuring that every team member feels valued and inspired. Join us at Chanel, where your contributions will make a meaningful impact in the luxury goods industry.
