At a Glance
- Tasks: Deliver exceptional guest service and conduct engaging wine tastings at our Cellar Door.
- Company: Join CHANDON, a leader in sparkling wines with a vibrant, inclusive culture.
- Benefits: Enjoy competitive pay, employee discounts, and a focus on health and wellbeing.
- Other info: Flexible daytime hours and opportunities for personal growth in a dynamic environment.
- Why this job: Be part of a passionate team creating memorable experiences in the stunning Yarra Valley.
- Qualifications: Experience in hospitality or retail, with a genuine interest in wine and guest service.
The predicted salary is between 28.8 - 35.2 $ per hour.
We are passionate, because our mission excites us. At CHANDON, we craft exceptional sparkling wines and experiences based on the celebration of communities. We care about making our wines the best. We are bold, because from day one we have been committed to finding new and unexpected opportunities, people and methods. At CHANDON, we stand for our values of diversity and inclusion, courage and collaboration within our cross-cultural community.
About The Role
Working from our modern facilities in the Yarra Valley, our Wine and Hospitality Specialist supports the day-to-day operation of the Cellar Door across a range of guest-facing areas. This role offers daytime hours only, a rarity in hospitality and retail, and the opportunity to be part of a welcoming team focused on delivering a positive guest experience.
- Deliver warm, knowledgeable and polished guest service across the Cellar Door, ensuring every interaction reflects CHANDON's premium wine, hospitality and brand standards.
- Conduct structured wine tastings and share confident product knowledge of CHANDON's sparkling wines, varietals, winemaking approach and guest offerings.
- Support wine, retail and club conversion opportunities by identifying guest needs and contributing to sales outcomes in a natural and service-led way.
- Maintain high standards of presentation, cleanliness, safety and organisation across guest-facing and back-of-house service areas.
About You
Previous hospitality, cellar door, wine tourism, retail or premium guest service experience, ideally with exposure to wine tastings or beverage service. A genuine interest in wine, with the confidence to develop and share product knowledge in an engaging and approachable way. Comfortable working across a busy cellar door environment, balancing guest experience, sales opportunities and operational priorities. A practical, hands-on approach with strong attention to detail, particularly in presentation, guest seating, reservations and end-of-day processes. Availability to work a rotating roster, including weekends, with weekday availability also desirable.
Domaine Chandon Australia is proud to celebrate our differences and communities. Our priority is to attract, support and retain individuals, irrespective of gender, age, religion and sexual orientation.
Benefits & Application
Competitive hourly pay rate with applicable loadings, comprehensive induction and training in safety and work practices, generous employee discounts on retail purchases, and a Health and Wellbeing subsidy. To be considered for this role, candidates must have the legal right to work in Australia and reliable transportation to and from the winery, as public transport is not available.
Ready to bring your passion for hospitality to CHANDON? Join us in creating exceptional experiences for our guests in the Yarra Valley.
Wine and Hospitality Specialist in Melbourne employer: Chandon
Domaine Chandon Australia offers an exceptional work environment in the stunning Yarra Valley, where you can immerse yourself in the world of premium wines while providing outstanding hospitality. With a strong emphasis on employee growth and development, we foster a vibrant culture that values teamwork and excellence, ensuring that every team member feels valued and empowered. Enjoy the benefits of daytime hours and a rotating weekend roster, all while being part of a renowned brand that prioritises both guest experience and staff wellbeing.
