At a Glance
- Tasks: Assist customers via phone and email, resolving issues and providing top-notch service.
- Company: Dynamic team in the heart of Perth CBD, focused on customer satisfaction.
- Benefits: Monday to Friday hours, supportive environment, and career growth opportunities.
- Other info: Immediate start available with quick interviews!
- Why this job: Join a friendly team and make a real difference in customers' lives.
- Qualifications: Previous customer service experience and strong communication skills.
The predicted salary is between 47250 - 57750 $ per year.
- Customer Service Officer / Call Centre Representative
- Perth CBD, WA
- Monday to Friday | 9:00 AM - 5:00 PM
- Full-Time and part time positions available
- Immediate Start Available | Interviews Taking Place ASAP
Our client is seeking a motivated and customer-focused Customer Service Officer / Call Centre Representative to join their team based in the Perth CBD.
If you have previous customer service experience and enjoy helping people, this could be the opportunity you've been looking for.
With interviews taking place immediately, we're keen to speak with candidates who are available to start as soon as possible.
Key Responsibilities
- Handle inbound customer enquiries via phone and email
- Deliver exceptional customer service and support
- Resolve customer issues in a professional and timely manner
- Accurately update customer information and records
- Process requests and follow up on outstanding enquiries
- Work closely with internal teams to ensure customer satisfaction
- Meet service and quality standards
What We're Looking For
- Previous customer service, call centre, contact centre, or administration experience
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- A professional and friendly phone manner
- Good computer and data entry skills
- Ability to multitask and work in a fast-paced environment
- Reliable, positive, and team-oriented attitude
- What's On Offer
- Perth CBD location with easy access to public transport
- Monday to Friday schedule (9:00 AM - 5:00 PM)
- Supportive team environment
- Training and onboarding provided
- Career growth opportunities
- Immediate interviews and a quick hiring process
- #J-18808-Ljbffr
Customer Service Officer / Call Centre Representative in Perth employer: Chandler Macleod
As a Local Council in Sydney, we pride ourselves on being an excellent employer that values flexibility and work-life balance, offering a hybrid working arrangement to suit your lifestyle. Our supportive work culture fosters professional growth through diverse project opportunities in asset construction, allowing you to make a meaningful impact in the community while enjoying competitive pay rates and a commitment to employee development.
