Our client is a rapidly growing international youth travel brand operating across Australia, the UK and North America.
With a strong online presence and a passionate customer base, they specialise in delivering life-changing travel and lifestyle experiences to thousands of customers globally. Continued growth has created an opportunity for an experienced Sales Team Manager to lead a high-performing team from their Melbourne CBD headquarters.
This is an excellent opportunity for a commercially focused people leader who enjoys developing talent, driving accountability and delivering strong revenue outcomes.
The Role
Reporting directly to the Chief Operating Officer, you will lead a team of 12 sales consultants responsible for guiding customers through a highly consultative sales journey.
This is a hands‐on leadership position where your ability to coach, motivate and develop a results-driven culture will be critical to success.
You will be responsible for driving revenue performance, improving sales effectiveness and ensuring your team consistently delivers exceptional customer experiences.
Key Responsibilities
- Lead, coach and develop a team of 12 sales consultants
- Drive team performance against sales and revenue targets
- Monitor KPIs, conversion metrics and individual productivity
- Conduct regular one‐on‐one coaching sessions and performance reviews
- Develop structured improvement and development plans
- Manage escalated customer issues and complex sales situations
- Identify opportunities to improve sales processes and efficiencies
- Provide regular reporting and performance insights to senior leadership
- Build a high‐performing culture focused on accountability, growth and results
About You
To be successful in this role, you will bring:
- Experience leading a sales‐focused team of 8+ direct reports
- A proven track record of achieving and exceeding revenue targets
- Strong coaching, mentoring and performance management skills
- Confidence managing both high performers and underperformance
- A commercial mindset with strong business acumen
- Experience analysing sales performance data and KPIs
- Exceptional communication and stakeholder management skills
- A resilient, energetic and results‐oriented leadership style
Experience in travel, hospitality, contact centres, membership sales, education, recruitment or other high‐volume sales environments will be highly regarded.
What's On Offer
- Realistic first year OTE of circa $120,000
- Hybrid working arrangement (3 days office / 2 days WFH)
- Modern Melbourne CBD offices
- Birthday leave
- Additional travel‐related benefits
- Work-from-anywhere flexibility
- Strong career progression opportunities
- Supportive leadership team with direct executive exposure
- A fast‐paced, high‐growth and energetic culture
Why This Opportunity?
This role offers the chance to take ownership of an established sales team within a growing international business where your leadership will have a direct impact on revenue performance and customer outcomes.
If you're a sales leader who loves building high‐performing teams, coaching people to success and achieving ambitious targets, we'd love to hear from you.
Sales Team Manager in Melbourne employer: Chandler Macleod
As a Local Council in Sydney, we pride ourselves on being an excellent employer that values flexibility and work-life balance, offering a hybrid working arrangement to suit your lifestyle. Our supportive work culture fosters professional growth through diverse project opportunities in asset construction, allowing you to make a meaningful impact in the community while enjoying competitive pay rates and a commitment to employee development.
