At a Glance
- Tasks: Support participant safeguarding functions and deliver positive outcomes across the NDIS.
- Company: Join a purpose-driven team at NDIA making a real difference.
- Benefits: Competitive pay, superannuation, and a supportive work environment.
- Other info: Diverse workplace welcoming all backgrounds and experiences.
- Why this job: Make an impact while developing your admin skills in a meaningful role.
- Qualifications: Experience in administration and strong communication skills required.
The predicted salary is between 43.82 - 43.82 $ per hour.
Locations available: Robina, QLD / Geelong VIC / Wollongong NSW / Parramatta NSW
Join the NDIA in a meaningful APS4 Administration role supporting participant safeguarding functions and helping deliver positive outcomes across the NDIS. In this position, you’ll provide high-quality operational and administrative support within established legislation, policy and procedures—triaging requests, coordinating workflows, supporting stakeholders, and contributing to continuous improvement to help ensure consistent, participant-centred service delivery.
Required Skills
- Proven admin/operations experience in a structured environment (government, regulation, health/community services, or similar)
- Ability to assess, prioritise and allocate work in line with risk and business frameworks
- Strong capability in monitoring work queues and shared inboxes, tracking items and maintaining accurate records
- Confident coordination skills (booking meetings, managing correspondence, supporting workflow planning)
- Strong written and verbal communication with the ability to tailor messaging to stakeholders
- Sound judgement, professionalism and resilience when managing competing priorities
- Proficiency with Microsoft Office / Microsoft 365 (Word, Outlook, Excel, Teams)
- Experience handling sensitive information with appropriate confidentiality and information security practices
Nice to Have Skills
- Experience supporting operational reporting
- Knowledge of NDIS/NDIA, safeguarding principles, and/or risk management practices
Preferred Education and Experience
- Relevant experience in administration, operations support, or customer/participant service environments
- Experience working within policy, process and compliance-driven frameworks is highly regarded
Other Requirements
- Australian Citizenship (required)
- Willingness to complete a Federal Police Check
- Temporary full-time assignment (40 hours per week)
- Proposed start: Monday 11 January 2027
- Rate: $43.82/hr + 12% super
- Applications close: Wednesday 11 November 2026
If you’re ready to contribute to safeguarding outcomes and bring your admin expertise to a purpose-driven team, we encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.
Administration Officer in Geelong employer: Chandler Macleod
As a Local Council in Sydney, we pride ourselves on being an excellent employer that values flexibility and work-life balance, offering a hybrid working arrangement to suit your lifestyle. Our supportive work culture fosters professional growth through diverse project opportunities in asset construction, allowing you to make a meaningful impact in the community while enjoying competitive pay rates and a commitment to employee development.
