We are currently seeking an experienced and customer-focused Administration & Customer Service Officer to join a large Federal Government organisation dedicated to supporting Australians living with disability. This is an exciting opportunity to work in a busy and rewarding environment where your administrative and customer service skills will make a real difference. This role is a full time temporary position until December 2026.
About the Role
This is a diverse and fast-paced position where you will provide high-quality administrative and customer support to ensure the smooth operation of the office.
- Providing general administrative and office support
- Managing diaries, calendars, and inboxes
- Handling customer enquiries via telephone and email and face to face
- Scheduling and coordinating appointments for clients
- Maintaining accurate records and data entry
- Generating reports and supporting documentation as required
- Assisting with reception and customer service duties
- Supporting team members to meet service standards and deadlines
- Providing general executive and personal assistant support when required
About You
- Previous experience in administration and customer service
- Strong organisational and time management skills
- Intermediate to advanced Microsoft Office skills, particularly Outlook
- Excellent attention to detail and high levels of accuracy
- Strong written and verbal communication skills
- The ability to work effectively both independently and as part of a team
- A proactive approach with a positive, can-do attitude
- Professional interpersonal skills and the ability to build strong stakeholder relationships
Benefits
- Immediate start available (pending clearances)
- Full-time hours: Monday to Friday, 8:30am - 5:00pm
- Temporary assignment
- ConvenientDandenonglocation
- Competitive hourly rate of $36.27 + Super
- Opportunity to gain valuable experience within a Federal Government organisation
- Supportive and collaborative team environment
Eligibility Requirements
Please note: To be considered for this position, applicants must:
- Be an Australian Citizen
- Successfully complete a Federal Police Check
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
Customer Service Officer employer: Chandler Macleod Group
As a Learning Design Specialist, you will thrive in a dynamic and supportive work environment that prioritises innovation and collaboration. Our company is dedicated to employee growth, offering ongoing professional development opportunities and a culture that values creativity and diverse perspectives. Located in a vibrant area, we provide a unique chance to engage with clients and industry leaders while contributing to meaningful learning initiatives that make a real impact.
