At a Glance
- Tasks: Supervise family contact visits for children in Out-of-Home Care, ensuring safety and support.
- Company: Challenge Community Services, dedicated to empowering communities since 1958.
- Benefits: Competitive pay rates, flexible hours, training opportunities, and fitness passport access.
- Other info: Dynamic role with opportunities for professional growth and meaningful impact.
- Why this job: Make a real difference in children's lives while gaining valuable experience.
- Qualifications: Experience with children and families, strong communication skills, and relevant qualifications.
The predicted salary is between 36 - 39 $ per hour.
Challenge Community Services, part of Challenge Foster Care, is seeking a compassionate and professional Supervised Contact Worker to organise and supervise family and sibling contact for children and young people in Out-of-Home Care (OOHC). This role plays a vital part in ensuring contact visits are safe, structured and supportive, while always prioritising the safety, welfare and wellbeing of children and young people. You will work closely with Case Workers, carers and families to facilitate meaningful connections and provide accurate, factual reporting following each contact session.
Please note that this role requires strong availability to work weekends, particularly Saturdays.
- SCHAD’s Award Level 2
- Pay rates from $36.22–$39.53 (base rate) or $45.28 - $49.41 (casual rate)
- Flexible rostered hours
- Fitness Passport access for you and your family (eligibility criteria applies)
- Training and professional development opportunities
- Real job satisfaction—make a difference every day
- Safety and Wellbeing support via Sonder
Duties:
- Organise and supervise family and sibling contact visits for children in OOHC
- Ensure the safety and wellbeing of children and young people during all contact
- Provide emotional support to children and young people before, during and after contact
- Maintain professional, appropriate communication with carers and birth families
- Complete accurate, objective and timely written contact reports
- Adhere to all relevant legislation, policies and child protection standards
- Maintain confidentiality at all times
- Participate in team meetings and relevant training
- Ensure contact environments are safe and compliant with WHS requirements
Skills and Experience:
- Experience working with children and families in complex situations
- Strong analytical, interpersonal and written communication skills
- Ability to manage and supervise complex family and sibling contact autonomously
- High-level negotiation and mediation skills
- Ability to adapt to changing circumstances and organisational needs
- Demonstrated ability to produce accurate, factual and high-quality written reports
- Competent in Microsoft Office
- Ability to work both independently and as part of a team
- Empathy and commitment to improving outcomes for children and young people
- Driver’s Licence, Working With Children Check, and NSW NDIS Worker Screening Check
- Ability to pass a National Criminal History Check
- Access to a personal vehicle for work use, if required
- Ability to work both weekdays and weekends
- Qualifications in Human Services (Certificate IV or Diploma in Community Services or related field)
About Us:
Since 1958, Challenge Community Services has been supporting people, strengthening communities and creating opportunities across regional New South Wales and South East Queensland. We provide disability services, foster care, allied health and social enterprise opportunities that empower people to live their best lives. Our work is driven by a simple belief: everyone deserves the opportunity to belong, grow and thrive. Every role at Challenge Community Services contributes to making a meaningful difference in the lives of the people and communities we support.
Confidential enquiries can be made by contacting Natalie Melrose via email.
Supervised Contact Worker in Camden employer: Challenge Community Services
Challenge Community Services is an exceptional employer located in Maitland, NSW, dedicated to empowering individuals and strengthening communities for over 65 years. With a supportive team culture that values expertise, employees enjoy benefits such as birthday leave, salary packaging options, and access to a Fitness Passport for themselves and their families. This role as a PSP Practice Specialist not only offers the chance to make a meaningful impact on the lives of children and families but also provides ample opportunities for professional growth and development within a collaborative environment.
Contact Details:
Challenge Community Services Recruitment Team
