At a Glance
- Tasks: Support community facilities with admin, customer service, and project coordination.
- Company: Join Cessnock City Council, a vibrant and inclusive workplace.
- Benefits: Flexible part-time hours, professional growth, and generous leave options.
- Other info: Diverse and supportive environment welcoming all backgrounds.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Certificate III in Business Administration or equivalent experience required.
The predicted salary is between 41.75 - 41.75 $ per hour.
Ready for an administration role that offers more than the usual day-to-day tasks? We’re looking for an organised and customer focused Business Support Officer to support Council’s Open Space and Community Facilities Unit on a part-time basis. This varied role combines administration, customer service and project support, working with internal teams, contractors and the community to help keep services running smoothly.
In this role, you will:
- Provide administrative support, including document preparation, records management and responding to enquiries.
- Provide customer service support by responding to telephone and email enquiries, including arranging cemetery appointments and assisting with general Open Space & Community Facilities enquiries.
- Coordinate meetings, training, events and other unit activities.
- Assist with development application referrals, cemetery administration, information requests and project support.
- Maintain accurate records and contribute to process improvements.
To be successful, you’ll have a Certificate III in Business Administration or equivalent experience, along with administrative experience, strong organisational and communication skills, and advanced Microsoft Office skills. Experience with document management systems, customer requests and records management will also be valuable. Knowledge of Local Government operations and processes would be highly desirable.
Remuneration: $36.05 - $41.75 per hour plus superannuation.
The Benefits:
- Part-time, 21 hours per week (Days of work will be Monday, Wednesday and Friday).
- 14% employer superannuation.
- My Leave, Paid Parental Leave and Concessional Christmas Leave.
- Long Service Leave after 5 years.
- Ongoing training and development opportunities including access to Council's Study Assistance program.
- Generous corporate fitness program for you and your immediate family members.
- Annual flu vaccination provided.
- Free parking on-site.
Please note, prior to an offer of employment being made, recommended candidates may be required to undertake a medical assessment (including drug and alcohol testing) and other pre-employment checks, such as references, employment history checks, working with children checks or a criminal record check.
At Cessnock City Council our success is built by our people and core values. We offer you a direct connection to the community, providing opportunities to both inspire growth and sustainability in our diverse region. We're committed to building a passionate and inclusive workforce. We welcome applications from qualified individuals of all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTQIA+ community, veterans and people with disabilities.
Applications Close: Thursday 5 November 2026 at 11:30pm.
Who to Contact: Natalie McCloy, Team Leader Business Support - Open Space & Community Facilities on (02) 4993 4***.
You must have the right to live and work in Australia to apply for this position.
Business Support Officer in Cessnock employer: Cessnock City Council
Cessnock City Council is an exceptional employer that prioritises professional growth and community connection. With a commitment to inclusivity and respect, employees enjoy flexible part-time hours, generous benefits including superannuation, ongoing training opportunities, and a supportive work culture that values diversity and personal development.
