At a Glance
- Tasks: Manage loading dock operations, ensuring safety and efficiency for deliveries and contractors.
- Company: Join Certis, a leading security provider at the iconic Atlassian Central.
- Benefits: Competitive pay, career growth, ongoing training, and a supportive team culture.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
- Why this job: Be part of a dynamic environment in Sydney's tallest hybrid timber tower.
- Qualifications: Experience in logistics or traffic management, strong communication skills, and attention to detail.
The predicted salary is between 56700 - 69300 $ per year.
At Certis, our people are the difference. As one of Australia's leading security and integrated services providers, we deliver tailored solutions that keep people, assets and operations safe across some of the country's most complex and high-profile environments.
We are seeking an experienced and highly capable Loading Dock Master to join our team at Atlassian Central, one of Sydney’s most innovative and prestigious workplaces. This is not a traditional security role! As the Loading Dock Master, you will be responsible for the safe and efficient management of the site's loading dock operations, a critical operational hub where logistics, traffic management, contractor access, safety and security converge.
About the Role & Location: Based at Atlassian Central, the world’s tallest hybrid timber tower, in Sydney’s Tech Central precinct beside Central Station. This 39-storey landmark blends mass timber with cutting-edge smart building technology and targets a 50% cut in embodied carbon. You will act as the central point of control for all loading dock activities, ensuring deliveries, contractors and service providers can operate safely, efficiently and in compliance with site requirements.
Pay: Level 4 plus Attractive Site & First Aid Allowances!
Employment Type: Full-Time Position available
Shift length: 12 hour day shift
Key Responsibilities
- Control authorised vehicle access into and out of the loading dock
- Verify delivery bookings and access approvals
- Enforce allocated delivery time slots
- Coordinate couriers, contractors, tenants, removals and fit-out activities
- Ensure unauthorised vehicles do not enter controlled areas
- Operate and oversee vehicle turntable movements following training and certification
- Maintain safe vehicle and pedestrian separation at all times
- Coordinate vehicle entry, unloading and departure activities
- Identify and elevate faults, hazards and unsafe conditions
- Implement contingency procedures during operational disruptions
- Support enhanced security and operational controls during fit-out and construction activities
- Coordinate competing operational, construction and tenant delivery requirements
- Collaborate with site security teams and operational stakeholders during peak activity periods
- Monitor traffic conditions impacting site access
- Minimise congestion and unsafe vehicle movements
- Apply site Traffic Management Plans and escalation procedures
- Manage delivery bookings through electronic booking platforms such as Vaya
- Verify contractor credentials, inductions and authorisations
- Maintain accurate operational records and logs
- Escalate compliance concerns and operational risks
About You
To be successful in this role, you will bring:
- Previous experience in loading dock operations, logistics coordination, facilities management or traffic management
- Proven ability to manage drivers, contractors and service providers professionally and confidently
- Strong operational decision-making and problem-solving skills
- Excellent communication and stakeholder management capability
- High attention to detail and commitment to safety
- Strong computer skills and experience using electronic booking or workflow management platforms
- The ability to remain calm and effective in a fast-paced operational environment
Essential Requirements
- Current NSW Security Licence
- Demonstrated understanding of workplace health and safety requirements
- Ability to obtain and maintain site-specific clearances
- Turntable operation competency (or willingness to obtain certification)
- Traffic management qualifications or experience highly regarded
- Full Australian working rights
Why Join Certis?
At Certis, we invest in our people and provide opportunities to build long‑term careers across security, customer service and integrated solutions. We offer competitive remuneration with a site‑specific allowance, career development and progression opportunities, ongoing training and professional development, and a supportive and inclusive team culture.
Diversity & Inclusion: Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander peoples, veterans and candidates from diverse backgrounds to apply.
Loading Dock Master employer: Certis
At Certis Security Australia, we pride ourselves on being an exceptional employer, offering a dynamic work environment at Sydney Airport where safety and innovation are paramount. Our commitment to a Safer, Smarter and Better workplace fosters a culture of respect and empowerment, providing employees with ample opportunities for growth and development in the aviation sector. Join us to be part of a team that not only values your contributions but also supports your career journey in a critical infrastructure setting.
