Certainty Property is looking for a detail-driven, organised, and proactive Admin Assistant to join our operations team. This role is ideal for someone who thrives in a fast-paced environment, enjoys structured workflows, and takes pride in accuracy, communication, and follow-through.
Key responsibilities
- Managing inboxes, calls, and client communication
- Assisting with onboarding new properties and clients
- Updating CRM records and internal systems
- Preparing reports, checklists, and documentation
- Ensuring all tasks meet Certainty Property's high national service standards
About you
- Highly organised – you enjoy structure, checklists, and clear processes
- Detail-focused – accuracy matters, especially in compliance and documentation
- A strong communicator – professional, clear, and confident
- Tech-savvy – comfortable with CRMs, cloud systems, and digital workflows
- Proactive – you don't wait to be asked; you anticipate what needs to be done
- Calm under pressure – you can manage multiple tasks without losing quality
- Team-oriented – you support others and contribute to a positive culture
Experience in real estate, property management, or NDIS administration is beneficial but not essential
About us
Certainty Property is one of Australia's fastest-growing national property management networks, supporting investors, tenants, and buyers agents across every major state. We operate with a high-performance culture, clear communication standards, and a commitment to delivering an exceptional experience for every client.
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Administrative Assistant in Strathfield employer: Certainty Property Pty
Certainty Property is an exceptional employer located in Port Melbourne, offering a dynamic work environment where team collaboration and individual ownership of property portfolios are highly valued. With a strong focus on employee growth through ongoing training and mentorship, as well as attractive incentives for performance, we foster a culture that prioritises both professional development and exceptional service delivery to our clients. Join us to be part of a dedicated team that is committed to excellence in residential property management.
