At a Glance
- Tasks: Assist customers with orders and provide top-notch service in a pet-loving environment.
- Company: Join Central Pet, a leading distributor of quality pet products in Australia.
- Benefits: Enjoy competitive pay, employee discounts, and a profit share program.
- Other info: Flexible part-time hours with opportunities for growth in a supportive team.
- Why this job: Make a difference in the lives of pets and their owners while building your career.
- Qualifications: Previous customer service experience; love for animals is a plus!
The predicted salary is between 47250 - 57750 $ per year.
Central Pet is a division of the Cenversa group of companies, specialising in the distribution of high-quality products across all pet needs. We have an excellent opportunity for a Part-Time Customer Service Representative, located in Huntingwood, NSW. The role is 3 days per week: Monday to Thursday, flexible.
Competitive Salary Package
- Employee Discounts on Pet Products
- Profit Share Program
- Employee Assistance Program
- Service Awards and Employee Recognition
Duties:
- Processing of sales orders received via telephone and electronically
- Ensuring KPI’s and targets are met
- Maintaining contact with customers from order through to delivery - especially if there are any delays in supply or shipping
- Ensuring customer records are kept up to date
- Keeping in touch with existing customers, advising of product promotions and sales
- Providing administration support to the sales team
- Assisting in marketing activities
Skills & Experience:
- Previous experience in a customer service environment
- Previous experience in the pet, vet or animal industries advantageous
- Ability to multitask whilst working to strict deadlines
- High level of attention to detail
- Maintain a strong and positive ‘can do’ attitude
- High level of communication skills and rapport-building ability over the telephone
- Strong work ethic, integrity and service orientation
- Very driven and motivated
Cenversa is an Australian owned and operated animal health wholesaler – supplying products to veterinarians and pet stores across Australia. In operation for over 60 years we’re experiencing steady growth and currently employ over 160 staff across Australia. It's an exciting time to join our team!
Customer Service Representative employer: Cenversa
Central Pet Marketing is an exceptional employer located in the vibrant area of Huntingwood/Kings Park, offering a dynamic work environment where creativity and collaboration thrive. With a strong focus on employee growth, we provide opportunities for professional development and hands-on experience in managing diverse marketing campaigns and events. Our supportive culture encourages building strong relationships with stakeholders, ensuring that every team member feels valued and empowered to contribute meaningfully to our mission.
