At a Glance
- Tasks: Conduct assessments and provide support to individuals at risk of homelessness.
- Company: Join Centrecare, a not-for-profit making a real difference in the community.
- Benefits: Enjoy comprehensive training, additional leave, and discounted health cover.
- Other info: Inclusive workplace promoting diversity and cultural support for Aboriginal staff.
- Why this job: Make a meaningful impact while supporting vulnerable individuals and families.
- Qualifications: Bachelor's degree in Social Work, Psychology, or related fields required.
The predicted salary is between 72000 - 88000 $ per year.
Respect, Excellence, Celebration, Compassion, Acceptance, Professionalism
Join an organisation that makes a real difference within the community.
About Centrecare
Centrecare is a not-for-profit organisation with over 300 employees and is committed to delivering quality professional counselling, support, accommodation, mediation and training services in over 11 locations across the Perth metropolitan, Goldfields and South West regions.
The Role
The position is based predominantly in a call room environment where you will be conducting assessments with people who are experiencing or at risk of homelessness, providing information and making referrals to accommodation and service providers.
In this role, you will also conduct face to face appointments with clients who may be experiencing a range of complex issues including domestic violence, substance use, mental health and suicidal ideation.
- High volume service requiring your ability to build rapport quickly and engage clients via telephone
- Working closely in a small team environment supporting clients
- Daily entry of client notes into client management software
- Working on a rostered basis; 150 hours per four-week period, with shifts including, 8.30am-4.30pm, 9am-5pm and 11.15am-7.15pm, with one Saturday and Sunday shift per month.
- Selection Criteria
- Tertiary level qualification (minimum bachelor's degree) in Social Work, Psychology, Mental Health or related disciplines. (Diploma qualification will not be accepted for this role).
- 3-5 years' experience in social services sector (Level 5).
- Demonstrated high quality assessment and interview skills.
- Highly effective interpersonal skills and communication skills.
- High emotional intelligence and resilience.
- Demonstrated experience in engaging and working effectively with young people, individuals, couples, and families, who may be faced with multiple, complex issues.
- Must be available to work on a 7-day roster with a combination of shifts, including weekends.
Benefits
- Comprehensive training and professional development
- Annual leave loading at 17.5%
- 5 days of additional paid leave pro rata
- 12 weeks paid maternity leave
- Discounted corporate health cover provided for by Bupa and Medibank
- Study leave of five hours per week after two years of service
- Clinical and Management Supervision
- Centrecare-employed Aboriginal staff are provided with cultural support through the Cultural Leads
- Employee Assistance Program
- At Centrecare
- Children feel Valued, Heard, and
Safe: Safeguarding children and young people is everyone's responsibility.
Centrecare embeds child safety in all organisational practices with zero tolerance for child abuse, neglect, and exploitation.
We are
Inclusive: We actively promote a working environment that values diversity and inclusion.
We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability.
If you have any support or access requirements, we encourage you to advise us at time of application.
We support the Uluru Statement from the
Heart: We are committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap.
All Centrecare employed Aboriginal staff are provided with cultural support through the Cultural Leads.
www. centrecare. com. au
Assessment and Referral Officer - Level 5 in Gosnells employer: Centrecare
Centrecare is an exceptional employer dedicated to making a meaningful impact in the community, offering a supportive work culture that values respect, excellence, and compassion. With generous benefits such as additional leave, salary packaging options, and access to professional development, employees are empowered to grow both personally and professionally. Located in Perth, this not-for-profit organisation fosters a collaborative environment, particularly for Aboriginal and Torres Strait Islander staff, ensuring cultural support and inclusivity in all aspects of work.
