Administration and Events Support Officer in Melbourne

The Administration and Events Support Officer is responsible for providing high-quality administrative, event coordination and operational support at CHES. The role supports the planning, organisation and delivery of school events, meetings, programs and activities while maintaining effective administrative systems and delivering professional customer service. The position requires excellent organisational skills, strong attention to detail, the ability to manage competing priorities and a commitment to supporting a positive and professional school environment.

Qualifications and Requirements

• Relevant qualifications in administration, business, events management or a related field are desirable.
• Current Working with Children Check (Employee).
• Demonstrated commitment to child safety and wellbeing.
• Understanding of, or willingness to learn, Victorian Government School operations, policies and procedures.

Role Attendance

Attendance requirement for this position is Monday to Friday, 8:30am to 4:30pm.

Administration Support

• Provide comprehensive administrative support to school leadership and staff.
• Support reception and front-of-house services, responding to enquiries from students, parents, staff and visitors.
• Assist with coordination of room bookings, meeting logistics and visitor management processes.

Events Coordination Support

• Coordinate the planning and delivery of school events, excursions, conferences, professional learning activities and community engagement events.
• Develop event schedules, run sheets and logistics plans including booking of travel and accommodation for staff.
• Liaise with internal and external stakeholders, suppliers, venues and service providers.
• Coordinate event registrations, communications and attendee management.
• Arrange catering, equipment, audiovisual requirements and venue preparation.
• Process associated purchase orders and invoices.
• Provide on-site operational support during events and resolve issues as they arise.

Communication and Stakeholder Engagement

• Maintain effective communication with staff, partner organisations and external providers.
• Work with marketing officer to support preparation of promotional materials, event communications and school notices.
• Build positive working relationships with stakeholders and represent the school in a professional manner.

Compliance and Operational Support

• Support compliance with Department of Education policies and school procedures.
• Maintain confidentiality and manage sensitive information appropriately.
• Assist with emergency management, occupational health and safety and risk management requirements relating to events and administrative operations.
• Ensure events and activities are conducted in accordance with school policies and relevant legislative requirements.

Success in this role will be demonstrated through

• Effective and timely delivery of administrative services.
• Successful planning and coordination of school events and activities.
• Positive stakeholder feedback and customer service outcomes.
• Maintenance of accurate records and compliance requirements.
• Contribution to a collaborative, efficient and professional school environment.

About CHES

The Centre for Higher Education Studies (CHES) commenced programs in 2023 as a purpose-built, co-educational school supporting high-achieving and high-ability students to extend their learning beyond mainstream programs. Students attend CHES part-time while remaining enrolled at government secondary schools across Victoria.

Working at CHES

Education Support staff play an important role in the smooth operation of CHES and in creating a welcoming, supportive environment for students, staff and visitors. Our values--Reach, Connect, Understand and Think Ahead--underpin a collegial, collaborative workplace. We value the expertise and contribution of Education Support staff and provide induction, professional learning and ongoing support.

Selection Criteria

• Demonstrated experience in administration and event coordination within a school environment displaying professional, responsive and a customer-focused approach.
• Demonstrated ability to manage multiple tasks, excellent attention to detail and problem-solving capability.
• Experience using school administration systems including Microsoft Office Suite; Outlook, Word, Excel, Teams and PowerPoint, is desirable.
• Highly developed organisational and time management skills along with strong written and verbal communication skills.
• Ability to work independently while contributing positively to a team environment.