At a Glance
- Tasks: Lead operational performance and ensure efficient service delivery in a healthcare environment.
- Company: Gladstone Hospital, providing essential health services to the community.
- Benefits: Competitive salary, professional development, flexible work-life balance, and generous leave options.
- Other info: Join a supportive team dedicated to high-quality patient care.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Strong people leadership and communication skills, with a focus on quality improvement.
The predicted salary is between 59.8 - 64.93 $ per hour.
Gladstone Hospital provides a range of essential health services to the Gladstone and Banana regions. Operational Services supports the hospital through catering, housekeeping, ward support, fire safety and security, as well as patient assistance, porterage, waste and linen removal, orthopaedic casting, operating theatre and mortuary support. As part of Central Queensland Health, Operational Services plays a vital role in maintaining a safe, clean and supportive environment, enabling clinical teams to deliver high-quality care and ensuring the wellbeing of patients, visitors and staff.
About the role:
- Lead operational performance by monitoring systems, resources and compliance with policies, standards and guidelines to ensure efficient service delivery.
- Drive staff development and leadership through training, recruitment, performance appraisals and the development of Operational Services Supervisors.
- Provide strategic advice and collaboration with the Director Corporate and Support Services, building effective relationships and resolving issues through strong communication and leadership.
- Oversee service quality and contracts by monitoring contractor performance, leading quality improvement, accreditation and work practice reviews, and supporting organisational change.
About you:
- Consumer focused. Ability to understand and respond effectively to the needs and expectations of internal and external clients.
- People leadership. Proven ability to manage staff, address workplace issues and apply human resource policies and procedures.
- Quality and continuous improvement. Ability to review and evaluate operational practices and processes to ensure efficient, high-quality support services.
- Communication and collaboration. Well-developed communication, consultation and negotiation skills to build positive relationships with key stakeholders.
What we offer:
- Total remuneration value of up to $146,897 p.a. is comprised of an hourly rate between $59.80 - $64.93 p.h.
- 12.75% employer superannuation contribution
- 17.5% leave loading
- Ongoing Professional Development and Education Opportunities
- Flexible Work-Life Balance and Variety
- Generous Salary Sacrificing Options
- Paid Parental Leave
- Employee Assistance Program (EAP)
- Discounted Private Health Insurance
- Fitness Passport
Vaccine Preventable Diseases (VPD) requirements: It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.
Applications close: Tuesday, 3 November 2026
Manager Operational Services employer: Central Queensland Hospital and Health Service
At Central Queensland Oral Health Service, we pride ourselves on being an exceptional employer that fosters a supportive and positive workplace culture. Our Graduate Dentist role in Rockhampton offers extensive professional development opportunities, including participation in the Queensland Health Early Career Dental Practitioner Program and access to statewide mentoring. With competitive remuneration, flexible work-life balance, and a commitment to employee growth, you'll be part of a dedicated team making a meaningful impact on community oral health.
Contact Details:
Central Queensland Hospital and Health Service Recruitment Team
