At a Glance
- Tasks: Provide exceptional customer service in a dynamic monitoring centre.
- Company: Family-owned security monitoring leader with a supportive culture.
- Benefits: Great hourly rates, flexible shifts, and stable employment opportunities.
- Other info: Perfect for students, parents, and anyone seeking flexible work.
- Why this job: Join a friendly team and enjoy work-life balance with reliable hours.
- Qualifications: Excellent communication skills and ability to work independently or in a team.
The predicted salary is between 24.3 - 29.7 $ per hour.
- Central Monitoring Services – Kings Park NSW
- Customer Service Officer –Casual Position
Looking for flexible work with a supportive team, great hourly rates, and a roster you can rely on?
Central Monitoring Services is a family-owned and operated business and a recognised leader in the security monitoring industry.
We are currently seeking enthusiastic and reliable Customer Service Officers to join our 24-hour Monitoring Centre.
While this is a casual position, we pride ourselves on offering stability, flexibility, and a positive workplace culture.
Many of our team members have been with us for over 20 years, reflecting the supportive environment and long-term opportunities we provide.
Why Join Us?
- Great hourly rates
- Fixed roster of 3–4 shifts per week
- Set roster – know your shifts in advance with no weekly roster changes
- Flexible shift options including days, afternoons, nights, and weekends
- Friendly, supportive, and professional team environment
- Family-owned company that genuinely values its employees
- Stable long-term employment opportunities
This role is ideal for
- University students
- Working mums and dads
- People seeking work-life balance
- Anyone looking for regular, reliable hours that fit around their lifestyle
About You
To be successful in this role, you will
- Have excellent customer service skills
- Be confident and professional when communicating with customers
- Have exceptional written and spoken English
- Be able to accurately type, spell, and record information
- Work well independently and as part of a team
- Have reliable transport
- Be dependable, organised, and able to remain calm under pressure
- Licensing Requirements
- Applicants must be eligible to obtain a 1E Security Licence, which requires:
- Being over 18 years of age
- Having no criminal record
- Being a permanent resident of Australia
- Join a Team That Stays
We understand the importance of balancing work with family, study, and personal commitments.
That's why we offer flexible shift options and a consistent roster that allows you to plan your life with confidence.
If you're looking for a workplace where you'll feel supported, valued, and part of a team that enjoys coming to work, we'd love to hear from you.
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Monitoring Centre Operator/Customer Service in Sydney employer: Central Monitoring Services
Central Monitoring Services offers a supportive and flexible work environment, with a fixed roster that allows employees to know their shifts in advance. The company values its team members, many of whom have been with the organization for over 20 years, reflecting its commitment to stability and long-term opportunities. Employees benefit from great hourly rates and a friendly, professional team atmosphere.
Contact Details:
Central Monitoring Services Recruitment Team
