ICT and Digital Transformation Coordinator in Gosford

ICT and Digital Transformation Coordinator

ICT and Digital Transformation Coordinator
Part-Time (0.8 FTE)
5 days per week
32.50 hours per week
Working 44 weeks per year (8 weeks annual leave)
Flexibility in how hours are worked across the week

Commencing January, 2027 or earlier by negotiation

Join a Growing School with a Bold Vision

Central Coast Steiner School is seeking an experienced and community-minded ICT and Digital Transformation Coordinator to help lead the next stage of the School's digital evolution.

This newly established position combines technology operations, digital transformation, staff capability development, governance, project coordination and continuous improvement. Working closely with School Leadership and our Managed Service Provider (MSP), you will play a key role in helping the School deliver a secure, reliable and future-ready technology environment that supports teaching, learning and administration.

This is not a traditional ICT support role.

While user support forms an important part of the position, the primary purpose of the role is to strengthen the School's digital capability, improve systems and processes, support technology adoption, coordinate technology initiatives and help staff confidently embrace modern digital ways of working.

The successful applicant will become an important contributor to the School's ongoing growth and development as Central Coast Steiner School continues to expand its facilities, programmes and services, including its unique International Baccalaureate pathway.

Nestled within a beautiful natural bushland setting at Fountaindale on the NSW Central Coast, Central Coast Steiner School provides a distinctive educational journey from Early Childhood through to Year 12.

Grounded in the principles of Steiner Education and enriched by the International Baccalaureate Diploma Programme, the School seeks to educate young people who are thoughtful, capable, creative and prepared to contribute positively to the world.

As one of the fastest-growing independent schools on the Central Coast and the region's only International Baccalaureate school, we are investing in our facilities, people and systems to support an exciting future.

About the Role

The School has recently commenced a significant technology modernisation programme, including improvements to infrastructure, cyber security, cloud services, governance and digital workflows. The successful candidate will help consolidate these foundations while leading the next phase of technology adoption, operational maturity and organisational capability development.

Reporting to the Business Manager and working closely with School Leadership and external technology partners, the ICT and Digital Transformation Coordinator will act as the School's internal technology champion and coordinator.

The role serves as the bridge between staff, leadership, vendors and technical specialists, helping ensure that technology investments translate into meaningful outcomes for the School community.

Success in the role will be measured not only by reliable technology operations, but also by improvements in staff capability, cyber security awareness, workflow efficiency, documentation quality and successful technology adoption across the School.

Key Responsibilities

Digital Transformation and Change Management:

Support implementation of the School's digital strategy and technology roadmap

Identify opportunities to modernise and simplify administrative and educational processes

Drive adoption of Compass, Microsoft 365, Teams, SharePoint, Forms, Power Automate and other approved platforms

Assist staff in transitioning from manual and paper-based processes to efficient digital workflows

Coordinate organisational change initiatives that improve digital capability across the School

Work closely with leadership teams to identify technology improvements that support growth and operational excellence

Staff Capability and Digital Literacy:

Deliver technology training, coaching and support to staff with varying levels of digital confidence

Design and maintain practical guides, knowledge resources and self-service learning materials

Promote safe, effective and responsible use of technology and artificial intelligence tools

Help foster a positive and supportive culture around technology adoption and innovation

Support onboarding of new staff members into School systems and digital practices

ICT Operations and User Support:

Provide responsive first-line support for day-to-day technology issues for students and staff in a warm and approachable manner

Coordinate escalation of complex technical issues to the MSP and other vendors as required

Monitor recurring issues and identify opportunities for permanent improvement rather than repeated fixes

Assist with user account administration, device management and technology provisioning

Maintain a high level of staff satisfaction through proactive communication and support

Governance, Cyber Security and Compliance:

Promote strong cyber security awareness and safe digital practices across the School

Support implementation of cyber security initiatives in partnership with external specialists and the MSP

Assist with identity and access management processes, including onboarding and offboarding

Maintain technology documentation, records, standards and operational procedures

Support data governance, privacy, retention and information security requirements

Contribute to technology risk management and governance activities

Technology Projects and Vendor Coordination:

Coordinate technology projects, infrastructure upgrades, facility expansion initiatives and system improvements

Support cloud migration, digital modernisation and workflow automation initiatives

Manage relationships with technology vendors and service providers

Assist with project planning, documentation, communications and implementation activities

Monitor vendor performance and contribute to regular service reviews

Infrastructure and Systems Oversight:

Work with the MSP to maintain reliable operation of the School's technology environment

Monitor the health and performance of key systems and services

Coordinate support for auxiliary systems including AV, communications and related technologies

Assist with technology lifecycle planning, asset management and equipment replacement programmes

Support technology readiness for teaching, events, assessments and school operations

The successful applicant will ideally demonstrate:

Demonstrated experience leading technology adoption, organisational change, process improvement or digital transformation initiatives

Qualifications and/or significant experience in Information Technology, Business Systems, Digital Operations or a related discipline

Experience supporting and improving technology environments within schools, not-for-profit organisations or comparable environments

Strong working knowledge of Microsoft 365, including Teams, SharePoint, OneDrive and Entra ID

Experience helping people adopt new technologies, systems or ways of working

Demonstrated ability to coordinate projects and manage multiple priorities

Experience working effectively with managed service providers, vendors or external partners

Strong organisational skills, including documentation, record keeping and process improvement

Excellent interpersonal, communication and stakeholder engagement skills

The ability to explain technical concepts clearly and patiently to non-technical audiences

A commitment to cyber security, privacy and good governance practices

A proactive, solutions-focused approach and a commitment to continuous improvement

The ability to work independently while also collaborating effectively within a team environment

A genuine interest in supporting organisational growth and positive change

Understanding of Steiner Education, or a willingness to engage with and support the philosophy of the School

Commitment to child safety, confidentiality and professional conduct

Why Join Us?

Help shape the future of technology in a growing and ambitious school community

Opportunity to be part of a wonderful school with a vision to offer an outstanding educational pathway from Early Childhood to Year 12

Be part of a supportive, values-driven Steiner school community that fosters collaboration and growth

We are a dynamic and growing educational community that values innovation and excellence

Work within a positive, connected and caring school community

We have a beautiful natural environment, outstanding facilities and a calm, inspiring campus atmosphere

Continuous professional development opportunities to enhance your skills and support your professional growth

Access to Fitness Passport

Opportunity for salary packaging

Salaries as per the NSW Multi Enterprise Agreement

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