Aftermarket Sales Consultant

Central Coast Automotive Pty Ltd is a leading automotive retailer located in Tuggerah, NSW. We are committed to providing exceptional customer service and offering high-quality vehicles and aftermarket products to our clients. Our team is passionate about the automotive industry and dedicated to building long-term relationships with our customers.

We are seeking an enthusiastic and motivated Aftermarket Sales Consultant to join our team in Tuggerah on a full-time basis. This role is pivotal to our business, as you will be responsible for identifying customer needs and recommending high-quality aftermarket products and services that enhance their vehicle ownership experience. As an Aftermarket Sales Consultant, you will play a key part in driving sales revenue, building customer loyalty, and establishing yourself as a trusted advisor within our dealership. This position offers the opportunity to work in a dynamic automotive environment where your sales expertise and product knowledge will directly impact our business success.

Key responsibilities:

• Engage with customers to understand their vehicle needs, preferences and budget constraints.
• Recommend appropriate aftermarket products including accessories, upgrades, maintenance services and protection packages.
• Prepare quotes and proposals for customers with detailed pricing and product specifications.
• Process sales transactions accurately and efficiently whilst maintaining detailed customer records.
• Achieve and exceed individual sales targets and contribute to team sales goals.
• Build and maintain strong customer relationships to encourage repeat business and referrals.
• Stay current with product inventory, features, benefits and pricing across the aftermarket range.
• Collaborate with other team members to ensure seamless customer service delivery.
• Follow company policies, procedures and compliance requirements in all sales activities.
• Participate in product training sessions to expand product knowledge and sales capabilities.

What we're looking for:

• Proven experience in a sales role, preferably within the automotive industry or aftermarket sector.
• Strong understanding of vehicle types, features and aftermarket products available in the market.
• Excellent communication and interpersonal skills with the ability to build rapport with customers.
• Demonstrated ability to identify customer needs and translate them into sales opportunities.
• Results-driven mindset with a proven track record of meeting or exceeding sales targets.
• Proficiency with customer relationship management systems and point-of-sale software.
• Strong organisational skills and attention to detail in managing customer transactions.
• Ability to work collaboratively within a team environment.
• Valid Australian Driver's Licence.
• Passion for the automotive industry and commitment to exceptional customer service.

What we offer:

• Competitive remuneration packages including base salary and performance-based incentives that reward your sales achievements.
• Career development opportunities are available as you grow your expertise within the automotive sector.
• Ongoing product training and professional development to enhance your skills and knowledge.
• A positive, supportive work culture where your contributions are valued and recognised.
• Work-life balance and flexible scheduling where possible to accommodate your personal needs.
• Convenient access and ample parking facilities for our staff.
• An inclusive workplace where all team members are treated with respect and dignity.