Centorrino Technologies in Australia is seeking a Service Desk Engineer (Level 2) to provide escalation support across Windows 10/11, macOS, and Microsoft 365, and to serve as a technical escalation point for the Service Desk Analysts within the Transitions team.
You will triage tickets, lead investigations of major incidents, monitor alerts, maintain client documentation and internal knowledge bases, communicate clearly with end users, and mentor junior engineers while delivering timely
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Service Desk Engineer, Transitions β Elevate IT Support in Sydney employer: Centorrino-Technologies-1
Centorrino Technologies is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong focus on employee growth, you will have access to ongoing training and development opportunities while working in a hybrid model that promotes work-life balance. Join a dedicated team of professionals committed to safeguarding critical systems and making a meaningful impact in the cyber security landscape.