At a Glance
- Tasks: Support families through mediation and dispute resolution, focusing on children's best interests.
- Company: Centacare North Queensland, a leader in family support services.
- Benefits: Competitive salary, generous leave, salary packaging, and on-site café.
- Other info: Join a supportive team committed to wellbeing and professional growth.
- Why this job: Make a real difference in families' lives while enjoying a beautiful lifestyle in Townsville.
- Qualifications: Tertiary qualifications in relevant fields and experience in child-focused dispute resolution.
The predicted salary is between 100783 - 100783 $ per year.
Centacare North Queensland is seeking an experienced Family Dispute Resolution Practitioner to join our Family Relationship Centre in Townsville. This is a meaningful, practice-focused role supporting families navigating parenting arrangements, care arrangements, property matters and separation decision making— always prioritising the best interests of children and young people.
What you’ll enjoy:
- SCHADS Level 5 salary (Starting salary of $100,783.28 per annum)
- Plus $2,500 above award payment each year!
- $15,900 salary packaging + additional meal entertainment benefits
- 5 weeks annual leave + 17.5% loading
- Birthday leave (because we celebrate our people)
- On-site café (because thoughtful mediation requires good coffee)
- A supportive, experienced FRC leadership team
Your Impact:
- Conduct client intake, risk and needs assessments
- Facilitate family dispute resolution and mediation processes
- Support parents to develop practical, child-focused parenting arrangements
- Apply child-inclusive and culturally responsive practice frameworks
- Ensure compliance with the Family Law Act and FDRP Regulations
- Maintain professional standards and FDR accreditation
- Engage with community and sector stakeholders
- Contribute to a collaborative, best-practice team culture
This role offers a balanced caseload within a supportive structure that values reflective supervision and continuous improvement.
Desired Skills and Experience:
- Tertiary qualifications in Psychology, Social Work, Law, or FDR/Mediation
- Accreditation (or eligibility) as a Family Dispute Resolution Practitioner
- Experience in child-focused dispute resolution practice
- Strong understanding of legislative and professional obligations
- High-level communication and assessment skills
- A commitment to ethical, culturally safe service delivery
And lifestyle? Live where others holiday. Short commutes. Weekend trips to the reef or rainforest. Magnetic Island sunsets after a meaningful week of work.
Centacare North Queensland promotes wellbeing and resilience across our region and is committed to integrity, respect, equality, compassion, dignity and stewardship. Centacare North Queensland is a Child Safe and Equal Opportunities Employer. People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Applicants must have appropriate work rights in Australia.
Family Dispute Resolution Practitioner – Townsville employer: Centacare North Queensland
Centacare North Queensland is an exceptional employer that prioritises the wellbeing and professional growth of its staff. With a supportive and collaborative team culture, generous benefits including salary packaging, five weeks of annual leave, and ongoing professional development opportunities, you will have the chance to make a meaningful impact in the lives of families and communities in Townsville. Join us to be part of a dedicated team committed to enhancing resilience and fostering positive change.
Contact Details:
Centacare North Queensland Recruitment Team
