At a Glance
- Tasks: Support operational processes, manage data, and resolve issues with minimal supervision.
- Company: Join Cencora, a company dedicated to creating healthier futures for people and animals.
- Benefits: Enjoy competitive benefits, including health perks and opportunities for professional growth.
- Other info: Be part of a diverse team committed to equal opportunity and personal development.
- Why this job: Make a real difference in health while developing your skills in a supportive environment.
- Qualifications: High School Diploma/GED and 2+ years in operations support or related fields.
The predicted salary is between 36000 - 44000 $ per year.
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.
Summary
Supports operational processes and workflows including data management, documentation, reporting, and administrative support activities with minimal supervision while ensuring accuracy and compliance with established procedures. Processes transactions, maintains records, coordinates cross-functional activities, and resolves operational issues. Serves as a resource for less experienced team members by providing guidance on operational procedures, system usage, and best practices while assisting with training and onboarding activities. Contributes to operational efficiency and process improvements by identifying bottlenecks, recommending solutions, monitoring performance metrics, and implementing standardized workflows within assigned functional area.
Responsibilities
- Performs operational support activities including data entry, documentation, reporting, and administrative tasks in accordance with established procedures.
- Processes routine transactions, maintains accurate records, and supports day-to-day workflow coordination across teams.
- Resolves routine to moderately complex operational issues by applying established guidelines and escalating exceptions when needed.
- Coordinates with internal stakeholders to complete assigned activities, track follow-ups, and support timely execution of operational tasks.
- Provides guidance to newer team members on standard procedures, system usage, and day-to-day work practices.
- Identifies process inefficiencies, suggests practical improvements, and supports implementation of standardized workflows within the assigned function.
Education
High School Diploma/GED or equivalent experience required.
Experience
2+ years of experience in progressive operations support, business operations, administrative roles, or a related field required.
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email ****@cencora.com. We will make accommodation determinations on a request-by-request basis.
Rep II - Customer Service in Melbourne employer: Cencora
At Cencora, we pride ourselves on being an exceptional employer, fostering a collaborative and inclusive work culture that prioritises the well-being of our team members. With a strong focus on employee growth and development, we offer tailored training opportunities and support from local HR leaders to ensure you thrive in your role as a Specialist in HR Shared Services. Located in Australia and New Zealand, you'll be part of a mission-driven organisation dedicated to creating healthier futures for people and animals alike, making your work both meaningful and rewarding.
