Cencora is seeking a senior pharmacy operations lead in Melbourne to manage daily pharmacy support workflows, ensuring service levels and quality targets are met. You will organize task assignment, queue monitoring, and blocker removal while maintaining audit-ready logs and reconciliations.
You will guide policy communications, align stakeholders on timelines and KPIs, and drive workflow improvements, documentation accuracy, and staff training.
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Pharmacy Support Operations Lead — Process Improvement & QA in Melbourne employer: Cencora
At Cencora, we pride ourselves on being an exceptional employer, fostering a collaborative and inclusive work culture that prioritises the well-being of our team members. With a strong focus on employee growth and development, we offer tailored training opportunities and support from local HR leaders to ensure you thrive in your role as a Specialist in HR Shared Services. Located in Australia and New Zealand, you'll be part of a mission-driven organisation dedicated to creating healthier futures for people and animals alike, making your work both meaningful and rewarding.
