At a Glance
- Tasks: Manage airport operations, ensuring smooth flight coordination and passenger services.
- Company: Dynamic aviation company focused on safety and efficiency.
- Benefits: Competitive pay, flexible shifts, and opportunities for career advancement.
- Other info: Exciting role with a chance to work in a vibrant team atmosphere.
- Why this job: Join a fast-paced environment where you can make a real difference in travel experiences.
- Qualifications: Degree in Aviation Management or related field; experience in airport operations preferred.
The predicted salary is between 47250 - 57750 $ per year.
Job Description : Duty Officer - Airport Operations
Position Overview : We are seeking a skilled and proactive Duty Officer to manage the operational activities for our client.
Key Responsibilities : Flight Operations
- Coordination: Collaborate closely with flight crews, ground handlers, and air traffic control to ensure timely departures, safe landings, and efficient aircraft turnaround.
Coordinate flight schedules, gate assignments, and boarding procedures to maintain on-time performance.
- Passenger
Services: Oversee passenger check-in, boarding processes, and baggage handling to ensure seamless travel experiences for passengers.
Address passenger inquiries, concerns, and special requirements professionally and promptly.
- Safety and
Security: Ensure strict adherence to aviation safety and security protocols, including aircraft security checks and emergency response procedures.
Collaborate with airport security personnel to maintain a secure and safe environment.
- Operational
Oversight: Monitor aircraft movement on the apron, taxiways, and runways to ensure safe and efficient operations.
Coordinate with ground handlers, fueling teams, and maintenance personnel to facilitate smooth operations.
- Immediate
Response: Address operational disruptions, flight delays, gate changes, and other unexpected events promptly and effectively.
Make swift decisions to minimize passenger inconvenience and maintain operational efficiency.
- Team
Supervision: Supervise and guide a team of operational staff and customer service agents to ensure tasks are executed efficiently.
Provide training, coaching, and support to maintain a high level of service quality.
- Communication: Maintain clear and effective communication with flight crews, ground teams, air traffic control, and other relevant stakeholders.
Ensure accurate information is relayed promptly to all parties involved in flight operations.
- Documentation and
Reporting: Maintain accurate records of flight operations, incidents, passenger services, and regulatory compliance.
Prepare and submit timely reports to higher management as required.
- Emergency
Response: Participate in emergency response procedures, managing crises, diversions, and other unforeseen operational events.
Work collaboratively to implement contingency plans and ensure passenger and crew safety.
Qualifications
- Bachelor's degree in Aviation Management, Aeronautics, or a related field.
- Relevant experience in aviation, airport operations, or airline management.
- Strong knowledge of aviation safety regulations, security protocols, and operational procedures.
- Excellent communication, decision-making, and problem-solving skills.
- Ability to work under pressure and make quick decisions in dynamic operational environments.
- Proficiency in using airport software, communication tools, and office applications.
- Flexibility to work in shifts, including evenings, weekends, and holidays.
- Strong attention to detail and a commitment to ensuring a positive passenger experience.
- #J-18808-Ljbffr
Airport CSA in Sydney employer: Ceipal Corp.
Join our dynamic team as a Duty Officer in Sydney, where we prioritise a supportive work culture that fosters professional growth and development. Enjoy competitive benefits, including flexible working hours and opportunities for advancement within the aviation industry, all while contributing to seamless travel experiences for passengers. Our commitment to safety and excellence makes us an outstanding employer for those seeking meaningful and rewarding careers in airport operations.
