At a Glance
- Tasks: Build strong relationships and ensure customer success throughout their journey.
- Company: Join CDC Data Centres, a leader in critical infrastructure in Sydney.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Other info: Collaborative team culture with a focus on innovation and excellence.
- Why this job: Make a real difference by enhancing customer experiences and driving satisfaction.
- Qualifications: Experience in customer success and strong relationship-building skills.
The predicted salary is between 82800 - 101200 $ per year.
CDC Data Centres in Sydney, Australia, is seeking an experienced Customer Success Manager who loves building relationships and helping customers succeed.
You will own the customer lifecycle and ensure a seamless, positive experience across operations, delivery and commercial teams.
Reporting to the Head of Customer Success, you will partner with on-site teams, coordinate quarterly business reviews, manage contracts and KPIs, and drive initiatives that improve satisfaction and retention.
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Strategic Customer Success Manager in Sydney employer: CDC
At CDC Data Centres, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters professional growth and inclusivity. With access to the CDC Academy for skill enhancement, generous parental and volunteer leave, and a strong emphasis on employee wellbeing through events and support programs, we ensure our team members thrive both personally and professionally. Join us in Sydney or Melbourne to make a meaningful impact in the data centre industry while enjoying a collaborative culture that values diversity and innovation.