CBUS Super in Melbourne is seeking a Complaints Resolution Officer to join our Complaints Team. You will manage a portfolio of IDR and AFCA-referred complaints, resolving issues in line with RG271 standards and CBUS procedures.
The role emphasizes effective stakeholder collaboration, clear communication, and delivering timely, fair outcomes for members. Experience in superannuation or financial services and strong analytical skills are essential.
Complaints Resolution Expert - Superannuation in Melbourne employer: CBUS Super
CBUS Super is an exceptional employer that prioritises a collaborative work culture, fostering innovation and professional growth within the cyber security domain. Located in a vibrant environment, employees benefit from a supportive team atmosphere, opportunities for skill enhancement, and a commitment to meaningful work that directly impacts the safety of our digital landscape.
