Receptionist

Diverse and fast paced working environment

Growth and development opportunities offered

Location of the role is inner Melbourne.

We're looking for an energetic and customer-focused Workplace Experience Coordinator to create exceptional experiences for employees, clients and visitors while supporting the seamless operation of a busy corporate workplace.

As the first point of contact for the workplace, you will ensure all visitors, employees and clients receive a professional and welcoming experience while supporting workplace operations, facilities services and logistics functions.

Here is a snapshot of your day:

• Deliver an exceptional front-of-house experience
• Manage reception operations, visitor registration, access cards, security processes and switchboard enquiries.
• Provide administrative support to the Account Team, including mailbox management, record keeping and workplace coordination activities.
• Coordinate meeting rooms, workplace events and guest arrivals to ensure a seamless experience.
• Monitor and action workplace requests through client and CBRE systems, ensuring timely resolution and communication.
• Manage workplace resources including lockers, stationery, visitor supplies, lost property and reception equipment.
• Coordinate mailroom operations, freight, deliveries, consignments and associated tracking documentation.
• Maintain compliance with health, safety, security and operational procedures while identifying opportunities for continuous improvement.
• Build strong relationships with employees, clients, vendors and service partners to support an outstanding workplace experience.
• Previous experience in reception, workplace experience, hospitality, office administration or customer service.
• Exceptional communication and interpersonal skills.
• Strong organisational skills with the ability to manage multiple priorities.
• Intermediate computer skills and confidence using workplace technology and systems.
• A proactive, positive and solutions-focused approach.
• High attention to detail and strong problem-solving capability.
• A collaborative team player with a genuine passion for customer service.
• Reliable, professionally presented and committed to punctuality.

Can we inspire you to join us?

Career Growth: CBRE offers uncapped opportunities for professional development and career advancement within a global leader in commercial real estate.

Work-Life Balance: We promote a flexible work environment that supports your personal and professional goals.

Team Culture: Join a team of talented and dedicated professionals who are committed to excellence.