At a Glance
- Tasks: Lead the strategy and performance of a vibrant retail centre in Townsville.
- Company: Join CBRE, a leader in retail property management with a focus on community.
- Benefits: Enjoy competitive pay, wellness programs, and paid volunteer days.
- Other info: Embrace a diverse and inclusive workplace that values your unique contributions.
- Why this job: Make a real impact on customer experience and asset value in a hands-on role.
- Qualifications: Experience in retail property management and strong financial skills required.
The predicted salary is between 82800 - 101200 $ per year.
Own the strategy, presentation and performance of a Townsville retail centre.
Lead budgeting, forecasting and initiatives that improve net property income.
Build strong relationships with retailers, customers and local stakeholders.
Drive leasing support, tenancy delivery, contractor performance and compliance.
Develop a high-performing centre team through clear goals and regular coaching.
CBRE is looking for a Centre Manager to lead the day-to-day performance of a retail centre in Townsville. Reporting to the Precinct General Manager, you'll turn asset strategy into practical centre outcomes, balancing financial performance, presentation, customer experience, retailer relationships and risk. This is a visible, hands-on leadership role.
In this role, you will:
- Contribute to and deliver the annual Strategic Asset Plan, securing support from internal stakeholders and translating priorities into action.
- Manage planning, budgeting, forecasting, audits and valuations, including monthly reviews of centre NPI budget lines.
- Drive centre presentation and customer service through effective contractor management, capital and operational expenditure.
- Build trusted relationships with retailers, customers, councils, authorities, local businesses and other key stakeholders.
- Support leasing and tenancy delivery objectives, minimise debtors and identify opportunities to improve net property income.
- Lead centre-level risk, health, safety and compliance, while developing team capability through regular development and performance conversations.
About You:
You're an experienced retail property professional who understands that strong centre performance comes from getting the commercial, operational and people pieces working together. You build trust quickly, stay close to the detail and know when to step back and set direction.
Proven experience as a Centre Manager or in a comparable retail property leadership role.
Strong financial capability across budgets, forecasts, operating expenditure and performance reporting.
Experience improving centre presentation, customer service and contractor performance.
Confident stakeholder management across retailers, clients, councils, authorities and community contacts.
Working knowledge of retail leasing, tenancy delivery, arrears, health and safety, risk and compliance.
A practical leadership style with experience coaching and developing team members.
Why CBRE?
Own the day-to-day and strategic performance of a Townsville retail centre.
Work across asset planning, financial performance, retailer engagement and customer experience.
Access educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, competitive leave offerings and paid volunteer days.
Build your career within CBRE Retail Property Management.
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed. We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We welcome and encourage First Nations People to apply.
The successful applicant will be required to undertake pre-employment background screening by our external third-party provider. We value human interaction to understand each candidate's unique experience, skills and aspirations.
Centre Manager employer: CBRE
CBRE is an exceptional employer, offering a vibrant corporate environment in the heart of Sydney CBD, where employees are empowered to thrive and innovate. With a strong focus on professional development, a collaborative culture built on respect and integrity, and a commitment to employee well-being, CBRE provides unique opportunities for growth and meaningful contributions to the commercial real estate sector. Join us to be part of a team that values diverse perspectives and fosters a supportive workplace experience.
