Position: HR Help Desk Executive (Mandarin Speaker)
Location: Penang, Malaysia (On-site)
Working Hours: 8:00 AM – 5:00 PM
Salary: Up to RM 5,500
Age Requirement: Max 25 years old
Job Description
We are looking for a Mandarin-speaking HR Help Desk Executive to support employees by handling HR-related inquiries and providing accurate, timely assistance. This role requires strong communication skills and the ability to manage multiple requests in a structured environment.
Key Responsibilities
- Handle HR inquiries via chat, email, or phone in Mandarin and English
- Provide support on HR policies, employee records, payroll, and benefits
- Resolve issues or elevate complex cases to the relevant HR teams
- Maintain accurate documentation of employee interactions
- Ensure service quality and response time meet company standards
- Support administrative HR tasks when required
Requirements
- Fluent in Mandarin and English (spoken & written)
- Minimum 1 year experience in Customer Service / Help Desk / HR support
- Strong communication and problem‐solving skills
- Detail-oriented and able to work in a fast-paced environment
- Basic understanding of HR processes is a plus
- Willing to work on-site in Penang
Mandarin-Speaking HR Help Desk – On-site Penang in Port Pirie employer: CB Talents SP
At CB Talents SP, we pride ourselves on fostering a dynamic and inclusive work environment where every team member is valued. As a Mandarin-Speaking Customer Support Specialist, you'll benefit from comprehensive training, ongoing professional development opportunities, and a supportive culture that encourages collaboration and innovation. Located in Australia, our team enjoys a vibrant workplace with a focus on employee well-being and growth, making it an excellent choice for those seeking meaningful and rewarding employment.
