At a Glance
- Tasks: Support and maintain network services across schools, ensuring reliable connectivity and security.
- Company: Join the Catholic Archdiocese of Canberra and Goulburn, supporting education in the community.
- Benefits: Attractive salary, salary packaging, parental leave, and professional development opportunities.
- Other info: Diverse and inclusive workplace committed to quality education outcomes.
- Why this job: Make a difference in education while working with modern network technologies.
- Qualifications: Diploma or degree in IT, with experience in enterprise network technologies preferred.
The predicted salary is between 116232 - 116232 $ per year.
Catholic Education - Archdiocese Canberra & Goulburn – Manuka ACT
Salary: $116,232 plus superannuation
Employment Status: Full-time
Eligibility: Australian Citizen or Permanent Resident
Start Date: Immediate Start Available
Application Closing Date: 11:55pm Sunday, 1 November 2026
About Us
Catholic Archdiocese of Canberra and Goulburn Education Limited (CACGEL) operates in the ACT and NSW, supporting 56 Schools and nine Early Learning Centres (ELCs). The Archdiocesan Schools Office provides a range of services to the system through four directorates including Faith in Learning, School Operations, Corporate Services and Governance and Strategy.
About the Role
The Network Services Officer supports the reliable operation of CACGEL’s network and telephony services across schools and office locations. The position installs, configures, monitors, and maintains network infrastructure, assists with upgrades and service improvements, and troubleshoots incidents affecting connectivity and related services.
CACGEL’s network environment is continuing to evolve and modernise, including the adoption and ongoing development of SD-WAN and other contemporary network technologies. The position will contribute to this transition by supporting implementation activities, adapting operational practices, and helping to embed new technologies into ongoing service delivery.
The Network Services Officer plays an important role in maintaining and improving CACGEL’s cyber security posture. The position works closely with the Cyber Security team to implement approved network security controls and secure configurations, address identified vulnerabilities, and support the response to network security incidents.
Key responsibilities of the role include:
- Install, configure, monitor, maintain, and support CACGEL’s network infrastructure and services, including switching, wireless, firewalls, SD-WAN, and telephony.
- Monitor network availability and performance, respond to incidents and service degradation, and elevate complex or high-impact issues to technical specialists and service providers.
- Implement approved network security controls, undertake security and configuration checks, and support the response to identified vulnerabilities and network security incidents.
- Contribute to network modernisation, upgrades, migrations, testing, and service improvements, supporting the successful transition of new technologies into operational use.
- Maintain accurate technical documentation and operational reporting, share technical knowledge, and provide guidance and practical support to ICT Operations colleagues.
Desirable Experience and Qualifications
Candidates with experience supporting enterprise network technologies, including Aruba or comparable switching and wireless infrastructure, SD-WAN, Fortinet FortiGate, DHCP, Microsoft Teams calling, and VoIP services will be highly regarded. Experience providing Level 2 or Level 3 support across geographically dispersed environments, particularly in education, and relevant tertiary qualifications or industry certifications will also be viewed favourably.
Benefits and Opportunities
- Attractive remuneration package
- Access to salary packaging, including novated leasing
- 24 weeks of paid parental leave (maternity/adoption)
- Up to 14 weeks paid parental leave (paternity/non-initial primary carer leave)
- Support for professional development and study opportunities
- Access to the FLOURISH Employee Wellbeing Program, offering a range of benefits and offers, traditional counselling and holistic wellbeing services
Qualifications and Eligibility
- Diploma or degree in information technology and/or equivalent relevant experience
- Ability to obtain and maintain Accreditation in accordance with Work Teach and Lead in Catholic Education Canberra and Goulburn policy
- Working with Vulnerable People (WWVP) registration and Working With Children Check (WWCC) (Please note these clearances are not required at point of application however are required prior to commencement)
- Current Drivers Licence.
CACGEL is committed to workforce diversity and creating inclusive workplaces and welcomes applications from suitable candidates from all diversity groups to support schools and ELCs to deliver quality education outcomes for students.
For further information about CACGEL, please visit the website.
Network Services Officer employer: Catholic Education - Archdiocese Canberra & Goulburn
At Merici College, located in the heart of Braddon ACT, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive community. Our commitment to professional growth is evident through extensive training programs, generous parental leave, and a focus on wellbeing, ensuring that our Humanities Teachers thrive both personally and professionally. Join us in empowering students to dream big while enjoying the unique advantages of working within an IB World School dedicated to high-quality education.
Contact Details:
Catholic Education - Archdiocese Canberra & Goulburn Recruitment Team
