At a Glance
- Tasks: Drive growth and build relationships with global partners in the remanufacturing sector.
- Company: Join Caterpillar, a leader in sustainable solutions and innovation.
- Benefits: Competitive salary, relocation assistance, and opportunities for professional development.
- Other info: Dynamic work environment with travel opportunities and a focus on teamwork.
- Why this job: Make a real impact in a role that shapes the future of sustainable communities.
- Qualifications: 5+ years in Mining/Construction or Aftermarket roles; strong communication skills.
The predicted salary is between 81000 - 99000 $ per year.
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. Together, we are building a better world.
Caterpillar Remanufacturing has helped bring the value at the core of every Cat product back to life. Customers look to us to provide a high-quality solution that is good for their business - and promotes sustainability. Our industry leading engineering and manufacturing expertise, large field population and world class dealer organization make this possible.
Our Caterpillar Remanufacturing Division currently has an opening for a global Account Manager position to drive alignment and prioritization with enterprise partners and with Reman partners to further accelerate services growth. The incumbent will lead/support aftermarket projects, deliver services solutions, and provide market insight including overall leadership for Cat Remanufacturing and Caterpillar Resource Industries services growth strategies. Communication is a key element for success in this role.
Develop and maintain effective internal partner relationships so that sales objectives can be achieved. Establish high-level relationships with business decision makers and identify business requirements and customer pain points. Support the development and integration of Reman solutions in the Resource Industries aftermarket strategy for customers to assure continued customer loyalty and facilitate services growth.
Job responsibilities include but are not limited to:
- Drive alignment on strategies and priorities with internal enterprise partners (IPSD, LPSD, Reman, PSLD, ICS, and Cat Digital) and Industry partner (Resource Industries).
- Deliver incremental growth through repair options development with Reman products and components and engagement.
- Communicate industry voice of customer, dealer, and market to Reman internal partners on strategic initiatives.
- Provide insights on aftermarket product development, improve processes, develop solutions to drive customer centric culture, and improve customer experience.
- Support go-to-market (GTM) strategies and material, drive alignment and prioritized areas of focus with industry teams to maximize initiative impact.
- Support aftermarket NPI program business case development and program execution.
- Support industry groups with Reman critical parts forecasting.
Basic Requirements:
- This position requires a college or university degree.
- 5+ years' experience in Mining/Construction or Aftermarket commercial and/or engineering roles.
Top Candidates will also have:
- RI Industry commercial experience (prime product or aftermarket).
- Reman product, NPI, and/or operations experience.
- Excellent communication and presentation skills.
- Ability to build strong relationships with individuals at all levels managing sensitive issues worldwide.
- Experience with aligning on and achieving sales growth (aftermarket) targets.
- Experience executing cross enterprise projects across the globe.
- Strong project management experience and business acumen.
- Broad company knowledge with multiple functional or geographical area expertise.
- Knowledge of aftermarket metrics and operational definitions.
- Ability to translate data insights into executable actions and strategy development.
Candidate must demonstrate Caterpillar's values of Integrity, Commitment, Excellence and Teamwork. Self-starter and team player including willingness to mentor and coach others.
Additional Information:
- Travel: 30% to 40%.
- Primary location for this position is Australia (Melbourne or Brisbane); relocation assistance may be available.
- This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer.
- This position requires working onsite five days a week. Visa Sponsorship is not available for this position.
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.
Senior Account Manager in Brisbane employer: Caterpillar Financial Services Corporation
Caterpillar is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. As a MineStar Underground Implementation Consultant, you'll benefit from comprehensive training and development opportunities, ensuring your professional growth while working alongside industry leaders in a supportive culture that values teamwork and excellence. Located in a vibrant area, the company also provides unique advantages such as access to cutting-edge technology and a commitment to employee well-being.
Contact Details:
Caterpillar Financial Services Corporation Recruitment Team
