At a Glance
- Tasks: Serve customers with a smile and ensure exceptional dining experiences.
- Company: Join a family-run catering company with 20 venues across Sydney.
- Benefits: Enjoy free lunch, coffee discounts, and training opportunities.
- Other info: Flexible hours with great career progression in a fun environment.
- Why this job: Be part of a dedicated team delivering high-quality meals and service.
- Qualifications: Customer service experience and a friendly, professional attitude.
Catering HQ is looking for proactive Wait Staff to join our dedicated team at Cronulla RSL on a casual basis. Join our cafe, restaurant and function teams to provide amazing offerings to members and guests. We provide great opportunities for career progression.
THE BRAND
Catering HQ is a family run company that was established in 1996. We currently have 20 fabulous venues across Sydney and Melbourne. We believe in striving for excellence at all times and pride ourselves on having an experienced and dedicated team who love their work and their work environment. At Catering HQ we are always looking to adapt to evolving market trends for our restaurants, cafés and events. This allows our menus and décor to be fresh, interesting and inviting to our guests. We are known for delivering high quality meals and exceptional customer service.
DUTIES & RESPONSIBILITIES
- Communicate with co-workers and management to solve problems and improve quality and service
- Assist in the opening and/or closing of the catering department as per the company checklist guidelines.
- Initiate dialogue and develop rapport with customers by learning their names, favourite drinks and food items
- Understand and anticipate customer needs and aim to exceed these requirements
- Provide exceptional quality, consistent coffee and beverages to our guests
- Assist in reaching business goals and objectives as set out by management
KEY QUALITIES
- 1-2 years' Experience in a similar role is ideal
- Have a strong customer service focus
- Professional, upbeat and friendly personality
- Exceptional attention to detail
- Positive and flexible attitude
- Highest level of presentation and grooming standards
- Confidence to take charge and own the result, yet humble enough to listen and learn
- Honest and results focused - able to give and receive genuine feedback and take action as needed
- Innovative - proven experience of genuinely implementing new ideas
- Able to follow manual handling procedures correctly
WHY JOIN US?
- Lunch on us while on shift
- Discount on Coffee while on shift
- Discounts from our suppliers such as Vittoria Coffee
- Internal and external training opportunities
The team at Catering HQ work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating a more sociable future - for our customers and for each other. If you feel you possess these qualities and are interested in becoming a part of the team.
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Wait Staff in Sydney employer: Catering HQ Group
Catering HQ Group is an exceptional employer located in the vibrant city of Sydney, offering a dynamic work environment where creativity and collaboration thrive. As a Junior Pastry Chef, you'll enjoy flexible 2pm–10pm shifts, ample opportunities to refine your pastry skills, and a supportive culture that prioritises employee growth and high standards of food safety. Join us to be part of a passionate team dedicated to delivering delightful desserts while fostering your culinary journey.
