Category 5 Labour Management – Brisbane QLD
Roster:
Initial 3-month casual duration with potential to move permanent direct with the client | Working Monday to Friday, 9.00 am to 5.00 pm (Once Permanent with client potential to shift to Tuesday to Saturday 8.00 am to 4.00 pm) with 2-days WFH Flexibility once permanent.
Location:
Northgate, QLD
Duties & Responsibilities
- Using internal customer and operations systems to process email requests efficiently (Salesforce)
- Dealing with complaints regarding services and providing solutions
- Booking ad-hoc, urgent or scheduled services within customer contracted timeframes
- Updating services with new information
Skills & Experience
- Experience with Office 365 suite (Word, Excel, Outlook), previous contact centre experience (Essential)
- Salesforce (CRM), similar transport, logistics or supply chain systems (Desirable)
- Efficient processor who thrives on growing their skills and boosting output
- Ability to work autonomously and as part of a team
- Good work ethic & Commitment to safety
- High attention to detail, Customer focussed, Patient and resilient
- Looking for a role for long term stability
About the company
Category 5 Labour Management is an Australian owned success story, a leading provider of full-service labour management solutions, supporting the local communities in which we operate and the people within them.
With our commitment to achieving a diverse workforce, we strongly encourage Female, Aboriginal and Torres Strait Islander applicants.
- Competitive hourly rate + super
- Monday to Friday, 9.00 am to 5.00 pm with WFH Flexibility
#J-18808-Ljbffr
Customer Service Officer employer: Category 5 Labour Management
Category 5 Labour Management is an exceptional employer, offering a dynamic work environment in Port Hedland where safety and employee development are paramount. With competitive hourly rates and ongoing work opportunities, employees can enhance their skills in automation and process control while being part of a diverse and productive team. The FIFO roster from Perth allows for a balanced work-life experience, making it an attractive choice for those seeking meaningful employment in the mining and resources sector.
Contact Details:
Category 5 Labour Management Recruitment Team
