At a Glance
- Tasks: Engage customers, deliver exceptional service, and share product stories in our showroom.
- Company: Join Castlery, a brand focused on designing furniture for real life.
- Benefits: Attractive commission opportunities and a supportive team environment.
- Other info: Flexible hours with weekend availability; great for students looking to gain experience.
- Why this job: Shape the future of living while building lasting relationships with customers.
- Qualifications: Team player with a passion for design and customer service.
The predicted salary is between 19.8 - 24.2 $ per hour.
We’re rethinking homes for how people really live, and we’re looking for a Sales Specialist (Casual) to join our Sydney Showroom team to help shape the future of living—one thoughtful detail at a time. Retail at Castlery is where design, service, and experience meet; giving customers a space to explore, connect, and discover the perfect pieces for their homes.
What you’ll do:
- Engage and build trust with our customers to create lasting relationships that support their current and future needs.
- Deliver exceptional service experiences that guide our customers journey digitally and in person at each touchpoint.
- Be a product storyteller by sharing how Castlery makes luxury accessible through our use of materials, construction and product USP’s.
- Recommend our design-focused Interior Styling Services tailored to inspire and bring our customers vision to life.
- Collaborate with our showroom and global Customer Experience teams and provide customer feedback and insights to our business partners locally and in our Singapore Head Office.
- Contribute to the operational and visual requirements of running a showroom.
What you’ll need to succeed:
- Ability to demonstrate teamwork and thrive in a customer focused, fast paced environment.
- Open to a culture of continuous feedback, learning and professional development.
- Commitment to quality with exceptional attention to detail.
- An interest in furniture, styling and design trends, with retail or career experience in related industries.
- Active listener and effective communicator (verbal and written).
- Alignment with our Castlery credos such as Customer Centricity, Earning Trust, Ownership, Learning & Being Curious, Bias for Action.
Required Availability: Weekends and Public Holidays
Job Information
Location: Supa Centa Moore Park, 2a Todman Ave, Kensington NSW 2033, Australia
Commission Scheme: Enjoy attractive earning opportunities with commission tied to your results and your store’s success.
Built for Real Life, Designed for What’s Next. At Castlery, we’ve spent over a decade building a brand people love by designing furniture for real life — durable, beautiful, and made to keep up with change. Now, we’re focused on what’s next: scaling with care, crafting better experiences, and growing a team that’s as intentional as our design philosophy. If you believe that good homes create good lives, come build with us.
Casual Sales Specialist – Sydney employer: Castlery
Castlery is an exceptional employer located in the vibrant city of Sydney, offering a dynamic work culture that prioritises creativity and collaboration. As a Showroom Events & Retail Marketing Leader, you'll enjoy opportunities for professional growth while being part of a team dedicated to delivering memorable customer experiences and driving brand success. With a focus on innovative local campaigns and showroom activations, Castlery provides a rewarding environment where your contributions directly impact the company's growth and community engagement.
