APAC Customer Support Team Lead (Remote) in Newcastle

APAC Customer Support Team Lead (Remote) in Newcastle

Newcastle Full-Time 56700 - 69300 $ / year (est.) Remote
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At a Glance

  • Tasks: Lead the APAC customer support team and ensure top-notch service for hospitality operators.
  • Company: Join DoorDash, a leading delivery service with a focus on customer satisfaction.
  • Benefits: Enjoy remote work flexibility, competitive pay, and opportunities for professional growth.
  • Other info: Be part of a dynamic team that values empathy and effective communication.
  • Why this job: Make a real difference by empowering your team and supporting customers directly.
  • Qualifications: Experience in customer support and strong leadership skills are essential.

The predicted salary is between 56700 - 69300 $ per year.

Door Dash is seeking a Team Lead, Customer Support to lead our APAC support team, ensuring fast, effective and empathetic assistance for hospitality operators.

In this role you will oversee day-to-day operations, develop our support representatives, and uphold our high service standards.

You will act as a player-coach, directly supporting customers when needed while empowering the team with knowledge and resources to resolve issues.

APAC Customer Support Team Lead (Remote) in Newcastle employer: Casa Pisano

At SevenRooms, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our remote and travel-friendly environment allows for flexibility while providing ample opportunities for professional growth in the thriving hospitality technology sector. Join us to make a meaningful impact as you partner with leading restaurants and hospitality groups, all while enjoying the benefits of a supportive team dedicated to your success.

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Contact Details:

Casa Pisano Recruitment Team

We think you need these skills to ace APAC Customer Support Team Lead (Remote) in Newcastle

Leadership Skills
Customer Support
Empathy
Operational Management
Team Development
Service Standards
Coaching Skills