Aftersales Luxury Client Services Specialist in Melbourne

Aftersales Luxury Client Services Specialist in Melbourne

Melbourne Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead aftersales journeys with empathy, coordinating repairs and managing client communications.
  • Company: Join the prestigious Cartier team in Melbourne, known for luxury and excellence.
  • Benefits: Enjoy a competitive salary, employee discounts, and opportunities for professional growth.
  • Other info: Weekend availability required; thrive in a dynamic and luxurious environment.
  • Why this job: Be the face of luxury service and create memorable experiences for clients.
  • Qualifications: Strong communication skills and emotional intelligence are essential.

The predicted salary is between 63000 - 77000 $ per year.

Cartier in Melbourne seeks a Client Service Associate to lead aftersales journeys with empathy and precision.

You will be the face of the Maison’s service, coordinating repairs from intake to pick up while maintaining high standards and commercial awareness.

You will manage client communications, explain costs and timelines, and collaborate with boutiques and HQ teams.

This role requires strong communication, emotional intelligence, and weekend availability to deliver exceptional luxury service.

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Aftersales Luxury Client Services Specialist in Melbourne employer: Cartier

As a Part Time Client Service Associate at our prestigious Maison, you will thrive in a supportive team environment that values collaboration and shared success. With clear development pathways in luxury retail and exposure to exquisite craftsmanship, this role offers meaningful client interactions and the chance to represent a brand synonymous with excellence. Join us to elevate your career while delivering exceptional service in a fast-paced, dynamic setting.

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Contact Details:

Cartier Recruitment Team

We think you need these skills to ace Aftersales Luxury Client Services Specialist in Melbourne

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Team Collaboration
Teamwork