iMotor, part of Carsales, is hiring a Customer Advocate for its Support Team in a hybrid setup. You'll be the first point of contact for technical, website and support issues across dealerships and OEMs, delivering accurate, timely assistance via phone, email or the helpdesk.
You will diagnose problems, provide recommended solutions, maintain records in Zendesk, and collaborate with dealership accounts to sustain business relationships while meeting KPIs.
Hybrid Customer Advocate - Tech & Support in Melbourne employer: Carsales.com
At carsales.com, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Digital Advertising Specialist, you'll enjoy flexible working arrangements, professional development opportunities, and the chance to collaborate with innovative teams in a fast-paced environment. Join us in Melbourne, where your contributions will directly impact our automotive dealer clients and help shape the future of digital advertising.
