At a Glance
- Tasks: Be the go-to person for customer support, resolving issues and building relationships.
- Company: Join iMotor, a dynamic part of carsales with a focus on customer success.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Other info: Collaborative team atmosphere with a focus on innovation and support.
- Why this job: Make a real difference by helping customers and dealerships thrive.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 55935 - 68365 $ per year.
i Motor, part of carsales, is looking for a Customer Advocate to join our Support team.
You'll be the first point of contact for technical, website, and support issues, providing accurate information and rapid resolutions via phone, email, or our helpdesk.
You'll build relationships with dealerships and maintain brand content. You'll own tickets from start to finish, keep customers updated, and collaborate across teams.
Customer Success Advocate in Melbourne employer: carsales.com.au
At carsales, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. With a strong commitment to employee growth, we offer meaningful opportunities for career advancement and the chance to make a significant impact in the evolving online vehicle marketplace. Our hybrid working model promotes flexibility, while our recognition as one of Australia’s Best Workplaces™ highlights our dedication to employee wellbeing and support.
