State Sales Manager (Used, Luxury, Aftercare)
Competitive Base + Monthly Commissions + Bonuses
Career Growth with a Global Auto-Tech Leader and $3.3B unicorn
About Us
Cars24 is Australia's largest online car dealership — part of a global $3.3B unicorn revolutionising the way people buy and sell cars. We operate 3 mega-hubs across the Eastern Seaboard and are the dominant pre‐loved car force in Australia, India and UAE.
We've built a seamless, end-to-end car-buying experience that brings together sourcing, refurbishment, financing, aftercare, and delivery — all under one roof. Our state-of-the-art Laverton North dealership is the heart of our Melbourne operation, driving high performance and incredible customer experiences.
Now, we're looking for a driven and inspiring State Sales Manager to lead the charge, elevate our automotive sales operations, and take the business to its next level of growth.
About the Role
This is a hands‐on leadership role for a proven people manager who can lead from the front, inspire a diverse sales team, and deliver exceptional customer outcomes.
Managing a team of 10+ driven sales consultants and finance brokers, you'll own the end-to-end sales process, drive performance across online and in-store teams, and collaborate with multiple departments to ensure customers experience a seamless journey — from first enquiry to final handover.
You will be involved in the strategy of state, national sales and a $100m P&L, end-to-end operations and growth of the retail business (including used, luxury, aftersales and CX functions).
What You'll Drive
- Sales Leadership: Manage a growing team of high-performing sales professionals across online and onsite channels.
- Performance Management: Coach, motivate, and develop team members to consistently hit and exceed targets.
- Aftermarket Growth: Drive penetration of value‐added products like finance, warranties, and protection plans.
- Customer Experience: Ensure every interaction reflects our mission of making car buying joyful and effortless.
- Operational Collaboration: Partner with Refurb, Logistics, and CX teams to streamline handovers and improve efficiency.
- Insights & Reporting: Analyse conversion data, team KPIs, and customer feedback to identify and execute improvements.
- Strategic Execution: Align sales and marketing initiatives to optimise lead quality and improve ROI.
What Success Looks Like
- Meeting and exceeding monthly, quarterly, and annual sales targets
- Growing conversion rates across digital and physical channels
- Increasing penetration of finance and aftercare products
- Maintaining world‐class CSAT and NPS scores
- Developing a motivated, accountable, and results‐driven team
What You'll Bring
- 3–5+ years' experience in sales leadership or management, ideally in automotive, retail, startup, enterprise (high‐ticket) or fast‐paced consumer environments
- Proven success in meeting and exceeding sales targets
- Strong communication, coaching, and team‐building skills
- Analytical mindset with the ability to translate data into actionable results
- Customer‐first mentality and high EQ to handle both people and performance conversations
- Ability to work Saturday (must)— that's when the magic happens!
What's On Offer
- Competitive base salary + uncapped monthly commissions + super
- Annual wellness bonus & monthly phone allowance
- 5 day working week with 1 weekday RDO and Sunday off; 9am to 5pm hours
- Tools of the trade (Apple products, tech‐stack) provided
- 6 months paid parental leave @ 80% salary
- Novated Leasing to help save using pre‐tax income
- Employee Assistance Program (EAP) & parental leave benefits
- Regular team and company‐wide social events
- Work directly with our Business Head and CEO – be part of Australia's fastest‐growing auto‐tech business
- Opportunity for ESOP grants and equity in the business pre‐IPO
Because this is more than any sales management job — it's your chance to lead a high-performance sales team at a global brand, in a business that's redefining automotive retail in Australia and beyond.
State Sales Manager (Used, Luxury, Aftercare) employer: Cars24
Cars24 is an exceptional employer, offering a dynamic work environment where you can thrive as a Private Car Buyer in QLD. With competitive salaries, uncapped commissions, and generous benefits like a vehicle allowance and paid parental leave, we prioritise employee well-being and growth. Join our innovative team and play a pivotal role in transforming the automotive market while enjoying strong support and career advancement opportunities.
