Customer Experience Leader - Swim School in Perth

Customer Experience Leader - Swim School in Perth

Perth Full-Time On-site
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Carlile Swim in Perth is seeking a Customer Experience Manager to lead the CX team at our Karrinyup centre. This hands-on leadership role focuses on delivering exceptional customer experiences for families, coaching staff, and driving enrolments and retention.

Reporting to the Swim School Manager, you will oversee centre administration, rosters, and customer communications, while modelling service excellence and safeguarding practices across the team.

Customer Experience Leader - Swim School in Perth employer: Carlile Swim Operations Pty Ltd

At Carlile Swim, we pride ourselves on being an exceptional employer that fosters a supportive and dynamic work culture. Located in the vibrant North Lakes area, our team enjoys comprehensive training and development opportunities, ensuring that every employee can grow their skills while making a meaningful impact on the community through high-quality swim education. With a strong emphasis on safety and teamwork, we create an environment where both staff and students thrive.

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Contact Details:

Carlile Swim Operations Pty Ltd Recruitment Team