At a Glance
- Tasks: Manage daily office tasks and support NDIS and aged care administration.
- Company: Caring Your Life Pty Ltd, a supportive and collaborative workplace.
- Benefits: Full-time role with opportunities for professional growth and teamwork.
- Other info: Dynamic office environment with a focus on compliance and client care.
- Why this job: Join a team that values detail and communication while making a difference.
- Qualifications: Must speak Mandarin or Cantonese, with strong English skills and attention to detail.
The predicted salary is between 39600 - 48400 $ per year.
This Role requires Mandarin- or Cantonese-speaking, but English is a must.
The Full-Time Office Administrator provides administrative and operational support for Caring Your Life Pty Ltd, including daily office administration, client and participant records, staff documentation, rostering administration, compliance files, and general business operations.
The role supports NDIS services and aged care / Support at Home related administration.
The role does not independently manage participant cases at senior coordinator level and does not provide clinical advice.
Teamwork style.
Our Management team coaches you.
Key responsibilities
- Manage daily administrative tasks, including emails, phone calls, filing, scanning, printing, document uploads, and document control.
- Assist with client intake documents, service agreements, consent forms, participant information, emergency contacts, communication records, and client records.
- Maintain accurate records in the care management system, Google Drive, and internal company files.
- Support NDIS-related administration, including service records, participant documents, plan-related information, support documents, and communication records.
- Support aged care and Support at Home-related administration, including client records, service documentation, care-related forms, and compliance files.
- Assist with staff onboarding, including collecting employee or contractor documents, police checks, NDIS Worker Screening Checks, Working With Children Checks, qualifications, training records, and other compliance documents.
- Assist with rostering administration, timesheets, service records, shift notes, and communication with support workers.
- Prepare invoices, receipts, service records, and basic payment-related documents as directed.
- Follow up with clients, families, support workers, allied health providers, plan managers, support coordinators, government agencies, and other stakeholders as required.
- Support the management team with compliance tracking, internal reports, audit preparation, and general office operations.
About you
- Reliable, responsible, and detail-oriented.
- Able to follow instructions and company procedures.
- Able to work in a structured office environment.
- Comfortable with emails, phone calls, basic office communication, Microsoft Office, Google Drive, Gmail, spreadsheets, PDF files, and online systems.
- Able to communicate patiently, politely, and professionally with clients, families, workers, visitors, and external stakeholders.
- Must provide and maintain all checks and compliance documents reasonably required for the Position, including where applicable a National Police Check, NDIS Worker Screening Check, Working With Children Check, right-to-work evidence, qualifications, training records, and any other documents required by company policy, client requirements, funder requirements, law, or regulator expectation.
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Office Admin in Willoughby employer: Caring Your Life Pty Ltd
Caring Your Life Pty Ltd is an exceptional employer that values teamwork and professional development, making it an ideal workplace for those passionate about supporting NDIS services and aged care. With a focus on coaching from management, employees are encouraged to grow their skills in a structured environment while enjoying the benefits of a supportive culture that prioritises client care and compliance. Located in a vibrant community, this role offers meaningful engagement with clients and stakeholders, ensuring that every day brings rewarding challenges and opportunities for personal and professional growth.
