SIL House Team Leader - Disability Services
A trusted and established Registered NDIS Provider operating across Victoria, Queensland and Tasmania is seeking a strong, experienced and highly motivated SIL House Team Leader for a male-only Supported Independent Living (SIL) household in Townsville.
We are looking for a confident, hands-on leader who can motivate staff, positively engage participants, maintain high standards of care and take full responsibility for the smooth day-to-day operation of the SIL house.
Male applicants are particularly encouraged to apply, considering the needs and preferences of the male participants.
About the Role
A trusted and established Registered NDIS Provider operating across Victoria, Queensland and Tasmania is seeking a strong, experienced and highly motivated SIL House Team Leader for a male-only Supported Independent Living (SIL) household in Townsville.
We are looking for a confident, hands-on leader who can motivate staff, positively engage participants, maintain high standards of care and take full responsibility for the smooth day-to-day operation of the SIL house.
Male applicants are particularly encouraged to apply, considering the needs and preferences of the male participants.
Key Responsibilities
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Lead, motivate, supervise and manage a team of Disability Support Workers.
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Oversee daily SIL operations, ensuring participant safety, wellbeing, dignity and quality of care.
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Manage staff rostering, attendance, performance and accountability.
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Maintain high standards of household cleanliness, hygiene, food safety and medication management.
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Ensure compliance with NDIS Practice Standards, participant support plans, incident reporting and documentation requirements.
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Build positive relationships with participants, families, Support Coordinators and other stakeholders.
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Proactively resolve operational issues and maintain a professional, supportive and well-organised SIL environment.
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Take ownership of house operations, escalating significant matters to management when required.
Essential Qualifications & Experience
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Minimum Certificate IV or Diploma in Disability or Individual Support (Disability), or equivalent relevant qualification.
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3-4 years of demonstrated experience in SIL Team Leadership or a comparable supervisory role.
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Strong leadership, communication, staff management and problem-solving skills.
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Experience supporting participants with complex needs and behaviours of concern.
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Sound knowledge of NDIS compliance, safeguarding and person‑centred support.
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Ability to work independently, demonstrate initiative and maintain operational accountability.
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Availability to work fixed Monday-to-Friday morning/day shifts (38 hours per week).
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