CareSuper is seeking a Leader for its Member Correspondence Platform to own and optimise the end-to-end lifecycle of member communications. You will drive governance, data mapping, and template changes across multiple channels, ensuring compliant, scalable outputs for our 600,000+ members.
You will collaborate with Technology, vendors and business stakeholders, lead QA and release processes, and manage incidents in live environments to maintain reliable communications delivery.
Hybrid Platform Lead: Member Communications & Governance in Melbourne employer: CareSuper
CareSuper is an exceptional employer that prioritises a collaborative and innovative work culture, empowering employees to shape meaningful member experiences. With a strong focus on professional development and growth opportunities, team members are encouraged to enhance their skills while contributing to impactful projects in the financial services sector. Located in a vibrant area, CareSuper offers a supportive environment where creativity and human-centred design thrive, making it an ideal place for those seeking rewarding employment.
