At a Glance
- Tasks: Coordinate person-centred services for NDIS participants and aged care clients.
- Company: CareFirst Community, a supportive and inclusive workplace.
- Benefits: Flexible work arrangements, professional development, and wellbeing initiatives.
- Other info: Join a team that values respect, inclusivity, and community service.
- Why this job: Make a real difference in people's lives while working in a collaborative environment.
- Qualifications: Strong communication skills and understanding of NDIS & Aged Care Standards.
The predicted salary is between 47250 - 57750 $ per year.
The Community Services Partner is responsible for coordinating safe, person-centred services that align with each individual's needs, preferences, and goals. Working collaboratively with NDIS participants, aged care clients, and their families, they plan, monitor, and review supports to ensure high-quality outcomes while promoting and safeguarding each person's rights, dignity, privacy, independence, informed choice, cultural identity, and professional boundaries.
Key responsibilities
- Complete intake, assessments, care and service planning, reviews and other client-related documentation.
- Develop and review individualised care and support plans that reflect assessed needs, goals, preferences, funding and service agreements with clear instructions for support workers.
- Maintain regular contact and monitor service quality, safety, satisfaction and progress towards the individuals goals.
- Respond to changing needs, incidents, hospital admissions and service disruptions.
- With consent, liaise with families, representatives, professionals and external providers, coordinating referrals or specialist advice where required.
- Escalate unmet needs, service gaps, funding concerns and significant risks.
- Liaise with Service Delivery Coordinator to address client and service-related concerns, manage risks and work to improve participant outcomes.
- Participate in rotating on-call roster.
About you
- Able to work collaboratively with co-workers, work autonomously and liaise with both internal and external stakeholders.
- Understanding of both the NDIS & Aged Care Standards & Code of Conduct.
- Ability to coordinate client intake, referrals, service delivery, identify change in client needs or emerging risks and elevate concerns.
- Strong communication and relationship-building skills.
- Ability to monitor quality of care and services, maintain accurate client records and work within required timeframes.
- Current NDIS Worker Screening Clearance.
- Current Working with Children/Blue Card.
- Current First Aid & CPR certificate.
- Current and valid Australian Drivers Licence.
- Reliable, registered vehicle.
- Current and valid Comprehensive Car Insurance.
- Certificate III Individual Support in Disability desirable or willing to obtain within 12 months of commencement date.
- Current registration with the Australian Health Practitioner Regulation Agency (AHPRA), where applicable.
- Any other licence, clearance, registration, qualification or standard credential reasonably required by law, a regulatory authority or the inherent requirements of the position.
What we Offer
- Flexible working arrangements that support work-life balance.
- A supportive and collaborative team environment where your contributions are valued.
- Opportunities for professional development and skills enhancement.
- Access to employee assistance programmes and wellbeing initiatives.
- A workplace culture that prioritises respect, inclusivity and community service.
- Competitive remuneration in line with industry standards.
Community Services Partner employer: CareFirst Community
CareFirst Community offers a supportive and compassionate work environment for individuals dedicated to making a difference in the lives of people with disabilities. Employees have the opportunity to engage in meaningful work that promotes independence and community participation for clients. The organization values strong communication and interpersonal skills, fostering a culture of collaboration and advocacy.
