Georges River Council is seeking a Coordinator Customer Experience Operations to lead a responsive customer service team across multiple channels and locations. You will drive service excellence and ensure consistent, high-quality experiences for the community.
You will guide continuous improvement, collaborate with leaders, and help shape service standards while managing day-to-day operations and workforce planning.
CX Operations Lead - Customer Experience Champion (Hybrid) in Sydney employer: Careers at Council
At Port Macquarie-Hastings Council, we pride ourselves on being an exceptional employer that values community impact and employee development. Our supportive work culture fosters collaboration and innovation, offering opportunities for career growth through continuous learning and professional development. With a focus on work-life balance, including a 35-hour work week and flexible hours, plus benefits like discounted gym memberships and recognition programs, we ensure our employees thrive both personally and professionally in a vibrant coastal location.