At a Glance
- Tasks: Support access to information applications and provide excellent customer service.
- Company: Woollahra Council, a diverse and dynamic workplace near beautiful Redleaf Beach.
- Benefits: Fortnightly RDO, work from home options, gym membership, and generous leave provisions.
- Other info: Commitment to diversity and inclusion; all backgrounds encouraged to apply.
- Why this job: Join a supportive team and make a real difference in your community.
- Qualifications: Experience in information processing and strong administrative skills required.
The predicted salary is between 96571 - 106736 $ per year.
A permanent full-time opportunity has arisen for an experienced and well-organised Access to Information & Administration Officer to join the Governance & Risk team at Woollahra Council. You will play a vital role in supporting the effective and efficient processing and determination of access to information applications including informal and formal Government Information (Public Access) Act 2009 applications.
Working closely with the Governance Coordinator and Access to Information Officer, you will provide internal and external customer support in relation to processing access to information applications. Additionally, you will contribute to the preparation of regular statistics, maintain various registers and prepare annual and quarterly reports. You will also be responsible for ensuring effective administrative support to the Manager Governance & Risk.
About you:
- Proven experience in processing access to information applications.
- High level of attention to detail and excellent administrative skills.
- Demonstrated industry experience and/or qualification in Information, Business Administration or Records Management.
- Experience in the review and management of matters relating to the Government Information (Public Access) Act 2009 and processing of GIPA applications.
- Strong organisational skills including the ability to set priorities and work to deadlines.
- Experience in the use of a Customer Request Management System (CRM).
- Proficiency in Microsoft Office suite, especially Advanced Word and Outlook.
- Excellent written, verbal and interpersonal skills with a focus on enhancing customer experience.
- Strong research, analytical and problem-solving skills.
- Ability to work effectively as part of a team and commitment to continuous improvement.
- Proven ability to maintain confidentiality.
- Understanding of and commitment to WH&S and EEO principles.
- Experience in Local Government and/or knowledge of Local Government related legislation, functions and policies.
- Understanding of the Privacy and Personal Information Protection Act 1998 and relevant principles.
- Previous experience in formal record keeping, including database management and use of electronic document management systems.
What’s in it for you?
We promote equal access to opportunities within the organisation and pride ourselves on creating a safe and engaging working environment. We are dedicated to looking after our staff, because if we look after our people, we will be better placed to look after our community. Eligible staff will be entitled to some of the following benefits:
- Fortnightly RDO
- Work from home arrangements (up to two days per week)
- Subsidised gym membership through Fitness Passport with access to 810+ fitness facilities
- Generous personal leave provisions (e.g. Long Service Leave after 5 years of continuous service, Parental Leave, My Leave, Study Leave)
- High quality training and development opportunities
Woollahra Council is committed to responding to its responsibilities under the Work Health and Safety Act 2011 in undertaking all measures that are reasonably practical to ensure the health and safety of all our workers. Woollahra Council is an equal opportunity employer dedicated to providing a working environment that embraces and values diversity and inclusion. We are committed to reconciliation and strongly encourage Aboriginal & Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds and mature aged workers to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.
Access to Information & Administration Officer in Sydney employer: Careers at Council
At Port Macquarie-Hastings Council, we pride ourselves on being an exceptional employer that values community impact and employee development. Our supportive work culture fosters collaboration and innovation, offering opportunities for career growth through continuous learning and professional development. With a focus on work-life balance, including a 35-hour work week and flexible hours, plus benefits like discounted gym memberships and recognition programs, we ensure our employees thrive both personally and professionally in a vibrant coastal location.
