Claims Officer

Claims Officer

Full-Time 30915 - 111927 $ / year (est.) On-site
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At a Glance

  • Tasks: Assist in managing public liability claims and ensure fair outcomes for all parties.
  • Company: Join Northern Beaches Council, a supportive and inclusive workplace.
  • Benefits: Competitive salary, flexible hours, and a culture of continuous improvement.
  • Other info: Diverse environment with opportunities for professional growth.
  • Why this job: Make a real impact while working on interesting and high-stakes projects.
  • Qualifications: Experience in investigating complex matters and strong organisational skills.

The predicted salary is between 30915 - 111927 $ per year.

Business Unit: Governance & Assurance Services

Role: Permanent - Full-time, 35 hours per week

Salary Range: $96,309.15 to $111,927.21 per annum + super (subject to skills and experience)

Who we are: The Governance & Risk business unit provides a mix of professional, advisory and administrative services to our internal and external customers. Northern Beaches Council is committed to safeguarding children and young people. Council acknowledges that protecting the safety of children and young people is a whole of community responsibility and is everyone’s business.

Working with us:

  • Being part of a supportive and professional Business Unit that fosters a culture of continuous improvement
  • Variety, interesting, high impact work with access to working with teams from across the organisation
  • FLEX time
  • Values based culture and a teams-oriented working environment

Our opportunity:

  • Assisting in the annual placement of Council’s insurance to ensure the organisation has appropriate coverage.
  • Managing and determining public liability claims against Council to ensure a fair and equitable outcome for all parties.
  • Investigating and providing supporting information to all internal and external stakeholders including the Chief Executive Team and Councillors.

About you: We’re looking for an adaptable professional with experience investigating complex matters to join our team. You will bring attention to detail, an intuitive mindset and excellent organisational skills. Previous knowledge of the local government sector and demonstrated experience using core Council systems would be advantageous.

Additional Information:

Expected Interview Date: 10 November 2026

Questions? Please call the Hiring Manager: Isabella Bowen on 02 8495 6***

Northern Beaches Council is a diverse and inclusive employer and encourages applications from differently abled candidates. Reasonable adjustments to the workplace may be made where these are required. If you would like to contact us to discuss your specific circumstances, please contact the hiring manager for this role. If you do not feel comfortable to do so, please contact HR Services on (02) 8495 5***.

Claims Officer employer: Careers at Council

At Port Macquarie-Hastings Council, we pride ourselves on being an exceptional employer that values community impact and employee development. Our supportive work culture fosters collaboration and innovation, offering opportunities for career growth through continuous learning and professional development. With a focus on work-life balance, including a 35-hour work week and flexible hours, plus benefits like discounted gym memberships and recognition programs, we ensure our employees thrive both personally and professionally in a vibrant coastal location.

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Contact Details:

Careers at Council Recruitment Team

We think you need these skills to ace Claims Officer

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Time Management
Teamwork
Flexibility