Burwood Council is seeking a Coordinator Customer Experience to lead a high-performing team and drive customer-centric improvements across call centre and frontline services.
You will shape innovative strategies, measure performance, and collaborate to deliver inclusive, accessible services for our diverse community. This permanent full-time role offers a flexible work pattern and a supportive culture committed to learning and development.
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Customer Experience Lead: Flexible, Impactful Transformation in Burwood employer: Careers at Council
At Port Macquarie-Hastings Council, we pride ourselves on being an exceptional employer that values community impact and employee development. Our supportive work culture fosters collaboration and innovation, offering opportunities for career growth through continuous learning and professional development. With a focus on work-life balance, including a 35-hour work week and flexible hours, plus benefits like discounted gym memberships and recognition programs, we ensure our employees thrive both personally and professionally in a vibrant coastal location.
