Blacktown City Council is seeking a Service Desk Officer to act as the first point of contact for ICT support. You will respond to calls and emails, troubleshoot issues, and resolve incidents across Council sites and remote locations, ensuring staff can return to work quickly and efficiently.
The role covers configuring laptops, Windows 10/11 support, AV tech, and maintaining equipment records while using the IT service management system to deliver excellent customer service.
IT Service Desk Officer: Quick Helpdesk Support in Blacktown employer: Careers at Council
At Port Macquarie-Hastings Council, we pride ourselves on being an exceptional employer that values community impact and employee development. Our supportive work culture fosters collaboration and innovation, offering opportunities for career growth through continuous learning and professional development. With a focus on work-life balance, including a 35-hour work week and flexible hours, plus benefits like discounted gym memberships and recognition programs, we ensure our employees thrive both personally and professionally in a vibrant coastal location.
