Blacktown City Council is seeking a part-time Customer Service Officer to support families navigating childcare services. You will handle enrolments, answer enquiries by phone and email, and assist with fee information to ensure families receive accurate guidance from first contact to ongoing care.
The role contributes to the smooth operation of council centres and involves maintaining records, resolving enquiries, and coordinating with childcare centres to ensure timely information flow.
Childcare Enrolment & Support Specialist in Blacktown employer: Careers at Council
At Port Macquarie-Hastings Council, we pride ourselves on being an exceptional employer that values community impact and employee development. Our supportive work culture fosters collaboration and innovation, offering opportunities for career growth through continuous learning and professional development. With a focus on work-life balance, including a 35-hour work week and flexible hours, plus benefits like discounted gym memberships and recognition programs, we ensure our employees thrive both personally and professionally in a vibrant coastal location.