At a Glance
- Tasks: Manage client services and ASIC compliance for a leading Gold Coast accounting firm.
- Company: Reputable chartered accounting firm embracing innovation and technology.
- Benefits: Competitive salary, flexible work arrangements, and ongoing professional development.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
- Why this job: Join a progressive team and make an impact with modern tech and AI.
- Qualifications: Experience in ASIC administration and strong organisational skills required.
The predicted salary is between 63000 - 77000 $ per year.
Do you have experience in Australian accounting firm administration? Would you enjoy an autonomous role supporting the firm’s clients & accountants? Want a role with a tech-savvy, progressive firm making an impact through innovation, technology and AI?
The Firm
Our client is one of the Gold Coast’s most reputable and well-established accounting firms located near Surfers Paradise, providing comprehensive business compliance and advisory services. The firm embraces progressive marketing strategies and leverages advanced IT and AI systems to enhance efficiency and client service. Its structure includes multiple Tax and Business Services teams, a dedicated SMSF Accounting division, and a dedicated role overseeing ASIC reporting and corporate administration.
The Role
The firm is seeking an experienced Client Services Coordinator to take ownership of its centralised regulatory and administration function. This is a standalone position supporting internal and external clients whilst managing ASIC compliance for 900+ companies and administration and compliance requirements across approximately 100+ SMSF funds. You’ll be trusted to hit the ground running, manage competing priorities and deliver accurate, timely outcomes across a substantial client portfolio.
Key Responsibilities:
- Manage the centralised client services function for ASIC and SMSF administration
- Oversee ASIC regulatory requirements and corporate administration for 900+ companies
- Assist clients with Anti-Money Laundering (AML) requirements and related government processes
- Onboard new clients and coordinate the necessary documentation and regulatory matters
- Maintain accurate records, manage workflow and ensure deadlines are met
- Work with internal teams and clients to deliver efficient, responsive service
About You
You’re an experienced client services professional who can confidently take ownership and manage a high-volume workload with minimal supervision. You understand the importance of accuracy, efficiency and client service and you’re comfortable taking ownership of an independent function. To be successful, you’ll bring:
- Proven experience across all aspects of ASIC administration and obligations
- Working knowledge of AML requirements and processes
- Competency in SMSF administration and lodgement
- Excellent written and verbal communication skills
- Strong organisational skills and the ability to manage competing deadlines independently
- A proactive, solution-focused approach and the ability to hit the ground running
- Strong technology skills and an interest in AI-driven efficiencies, automation and modern accounting systems
- Experience using FYI, ChatGPT, CORE and AI agents or automation tools will be highly regarded
What’s On Offer
- Securing a full-time, high-responsibility role with a competitive remuneration package and bonuses negotiable based on experience.
- Expanding your technical expertise across ASIC reporting, AML requirements and SMSF administration.
- Benefiting from flexible working arrangements that support work-life balance.
- Thriving in a positive team culture with supportive colleagues and a collaborative working environment.
- Leveraging modern technology, AI and automation within a firm that embraces progressive IT systems.
- Advancing your career through ongoing training, professional development and clear progression opportunities.
- Accessing onsite parking in a convenient central Gold Coast location.
- Joining a well-established and respected Gold Coast firm with strong client relationships and dedicated Tax, Business Services and SMSF teams.
This offers an excellent opportunity for an experienced public practice administration professional to step into a key position, contribute from day one and broaden their experience within a progressive accounting environment.
Please note: This job is based in Australia therefore, only candidates who are permanent residents or citizens of Australia or NZ will be considered.
Confidentiality Assurance: We are committed to protecting the privacy of candidates, employers and other users. Rest assured that your application will be handled with the utmost confidentiality, following our Privacy Policy.
Administration / Client Services Coordinator employer: Career Development and Management Guru
Join a dynamic team on the stunning Gold Coast, where your expertise as a Senior Accountant & Team Lead will be valued and nurtured. With a strong focus on career growth, you'll have the opportunity to mentor junior staff while working in a flexible hybrid environment that promotes work-life balance. Our supportive culture encourages professional development and offers unique advantages, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Career Development and Management Guru Recruitment Team
